Hilton Garden Inn Jacksonville Ponte Vedra Sawgrass
About this hotel
Pet-friendly hotel connected to a shopping center in Palm Valley with free parking Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free beach shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Hilton Garden Inn Jacksonville Ponte Vedra Sawgrass offers 127 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ponte Vedra Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center. Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
Map of Palm Valley, FL
Hotel in Palm Valley, FL
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
$$$$
Reviews
4.4/5.0
Excellent(1,002 Reviews)
10.0
Great location for visiting family at Vicars Landing
8.0
Front desk attendant at check in good have been more welcoming. Everything else was good.
10.0
Great location. Very clean with large rooms. Restsurant accessible through the lobby.
10.0
Clean,safe, market nearby. Nothing fancy, has all the basic conveniences.
3.0
We were having a family gathering and wanted to stay outside of Jacksonville. Our reservation was accidentally changed by the hotel. We were not sure what to expect. However the hotel front person Chase eased our concerns showed us a couple of rooms and we we ended up having a good time even know our rooms were not together. And all 10 of us enjoyed breakfast compliments of the hotel and Chase made sure we were having a nice stay. Great location and hotel was very clean!!
8.0
quiet
1.0
The carpet in the room was not clean. later I receive a text asking how the room is and when I mentioned it I was promised that someone will come to clean it. No one showed up. For a $290 per night, this is horrible service.
10.0
Staff very nices. Very clean and comfortable
2.0
We are Hilton Honors members but I don’t remember having to request housekeeping. The first day when we left room and asked maid to fill coffee and creamer for us so she did and cleaned the room. After that the room was never cleaned again. We didn’t realize we had to request housekeeping. I am disabled the room itself was beautiful with a lot space for my wheelchair which was very helpful. We did love the room.
6.0
This hotel was pleasant, but Hilton needs to spend some time upgrading their bedding. The mattress in this room was like a BOARD! If you like an extremely hard mattress with feather pillows that don’t have enough loft left to give any shape or support for your head, this is your spot!
1.0
TV channels not working, front desk was very rude.
4.0
The staff was friendly and helpful. Great convenient location. They were doing some remodel outside, but didn't really affect us.
5.0
Rosie at the front desk was amazing. Clay, John and the young ladies who work with them were also great. Food is amazing. Hotel is perfect.
5.0
Everything seems really nice
4.0
did not like the low toilets
3.0
Great customer service
3.0
That it was in a shopping center and golf course.
3.0
Lovely stay. Great location. Friendly staff
5.0
I had a special request. “Chase”and staff went beyond my expectations! Much appreciated! Will definitely stay there again!
2.0
We had to switch rooms at 1030 pm at night the first night as the shower was not working. No water was coming out of faucet. Wife was already asleep and we had to move rooms as we are here for a conference at sawgrass. We decided not to stay at Marriott for their special date and stay here. It was a hiccup that night. Also we asked for housekeeping the 2nd day and only got towel service. As it was really late we decided to not call about it as it would be two late nights with the hotel staff to get it right
5.0
Great service overall
5.0
Poor bathroom layout. No door on closet. Open vanity area no privacy
5.0
Price was attractive compared to competitors.
5.0
Safe and clean
2.0
Stayed 2 nights and the towels were not replaced and the bed not made. That was ok with me because it's senseless to wash towels and bed sheets in an age when our resources are being burdened and labor costs are high. I would, however, have appreciated a heads up on this "post-Covid" policy without having to ask.
5.0
Excellent locations
3.0
Great hotel - very clean and comfortable. Great place to stay that is close to the Ponte Vedra Music Hall. Stayed to attend a concert and liked how close it was. Only negative was, wish they included breakfast in the rate.
5.0
it was an enjoyable stay and will definitely stay there again if I'm in the area.
4.0
The redo was great except for bathroom access and actually noticed a shower plumbing issue in room 219
5.0
easy to get anything needed in surrounding area.
5.0
Positive - Desk staff was very hospitable.
Neutral - Elevators were slow.
5.0
Great stay.....room was very clean, quiet & comfortable
3.0
Have stayed here many times since it is so close to family. Always good experience.
3.0
I have stayed here before. It’s very nice. Did not get the breakfast added as I was solo this time would stay here again. Was greeted with a mimosa on my arrival.😊
3.0
Nice facility. No surprises. Staff was excellent!
5.0
Great for dogs........Nice grounds for a walk.
Lovely staff, and accommodating..........
Great location surrounded by multiple shops and
restaurants
3.0
I have stayed here multiple times due to quality of the facility, great friendly staff and proximity to so much.
3.0
Friendly staff
5.0
Great property
10.0
Our housekeeper, Maria should be recognized for her proactive attention to our comfort. She also wanted to make sure while on her day off, the next housekeeper would have notes of our coffee preferences! Way out of the ordinary!
Maria- 5 Stars 🏆
FAQs
How much does this hotel cost compared to others in Palm Valley?
The average price for a rental in Palm Valley is $255 per night. This rental is $118 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Jacksonville Ponte Vedra Sawgrass. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Jacksonville Ponte Vedra Sawgrass. Enjoy the water!
Is Hilton Garden Inn Jacksonville Ponte Vedra Sawgrass pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Jacksonville Ponte Vedra Sawgrass?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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