room was comfortable great location

room service was too infrequent at every 3 days

The only thing about this place was its location to the hill but its still the furtherest distance compared to other hotels and definitely not a ski to your door as they made it sound like.

I booked this hotel after reading the description but none of this seems correct. I also booked it because I'm a frequent traveller on Booking.com and automatically receive a upgrade which is paid by Booking.com and not the hotel. 1.There's no park up entrance to unload or load your luggage into your vehicle which means you will need to drag all your luaggage from across the road carpark through the weather if it's snowing or raining. 2.When I arrived at the hotel the staff did not advise of any of the services available and watched us drag our ski bags up stairs even when there's a ski bag room down stairs. It's was also a frequent battle to get any concise information, as it would vary from each person. 3.When entering the room, it did not meet the room description we booked. it didn't even meet the basic facilities that a normal hotel room would includeI.e "fridge" and when I asked, they advised if one is available they'll bring it to the room. 4. When I questioned about the room not meeting the description we booked, they said you only paid for a standard room which I responded, no I have a free upgrade paid by Booking.com otherwise I would've booked another hotel. The hotel staff tried to make me feel like they were doing me a favour. they went onto say we didn't have the upgraded room available so they just downgraded us even though the room was already confirmed and paid for. 5.Once you receive your room number you will need to walk back outside along an open walkway in the freezing cold so make sure you are covered up for warmth eveytime you'd like to access the lobby or facilities. 6.We Asked to have the room made up but it never happened 6.

The atmosphere was great the only good restaurant in my opinion was the mangy moose

The over priced food that wasn't good. The hotel we stayed at was definitely over priced for what it was

Location excellent. 2 min to the Mangy Moose and minutes to the Bridger Gondola and Tram! Loved the Bellman service and ski valet!

Room was a little cold. Might need to upgrade the HVAC.

It was close to the slopes

This is not a resort. The Jacuzzi wasn’t working until our final day there. There was no easy to find ice machine, or vending, and it was apparent that they were not ready to open.

The beds were comfortable.

The walls and doors were dirty. The bath tub didn’t drain and was peeling. The area rug was discheveled, dirty and worn. Did not have a fridge or microwave. Too much extra space in entryway for skis and not enough space in room to walk around.

Locatie

Erg duur , als je bij het zwembad iets bestelde , alles in karton of plastic. Erg veel rumoerige Amerikanen .

Lovely large clean room with balcony unfortunately no view due to very large ski lodge behind

Other than the reception s Desk, all we hea d was no we dnt have that.bartender and staff were driving n,omg rhinos d the bar with the guests but were not out seeing if we needed a drink I’m poo, area.

Excellent room. Excellent facilities. Beautiful area to watch sunrise. Pool was lovely.

Great

Nothing

It was a nice place, lots of things to do around the hotel. Heated pool hot tub restaurants.

Our room had an upstairs with only one air conditioner on the bottom level no fan or anything to circulate the air or to get any in the top area of the room it was HOT! We didn’t sleep up there in the king size bed instead he slept on the pull out couch downstairs because it was much cooler.

Dirty rooms, AC broken, bathroom door kept falling off track and didn’t close properly. Woke up with several bites. Was told by staff pest control was there the day before. Trash all over 1st floor walkway and no one picked it up. Was there until we checked out. The restaurant staff did not show up so they could only make pizza. They charged me an additional third party fee of 34. Would not explain why. Manager did not call me back. Booking and hotel extrrr er melt bad service!

Everything about this place was bad and dirty! Overpriced filthy hotel

Location and clean.

Gave me wrong room at first. Bathroom door was "barn" variety and sucked. Could not close well nor lock for privacy.

The room we rented was supposed to be a two bedroom. The second bedroom was a tiny loft with no windows or air, and no bathroom!! The spiral staircase was very small and dangerous!! There was no real hot water. The mattress’s were old and miserable!! The big bed and sofa bed were all in the same room!! It was not worth the money I paid for it!!

The room is clean and looks good. It provides a cozy place to stay.

My room is noisy in the morning. People will load in the morning. People talk loudly outside the room. The parking is the most terrible part of the experience of my stay. When we just arrived at the hotel, reception told us that we can only park in front of the hotel until 7:00 AM or we need to park our car in a parking lot which is like 2 or 3 minutes walk. However, when we got there we found it was a place where we need walk for more than 10 minutes. And it's very dark in the night. So we went back to the reception then another man told us that we can park in a parking lot in front of the hotel but it was full so we can only park in front of the hotel until 7:00 AM. The first man never told us we can park our car in the parking lot in front of the hotel. Also, I have to get up early next morning and move my car to the parking lot.

Very nice room. Lots of space and it was nice to have a kitchen area.

The "restaurant" in the lobby was very limited. Not a great option for breakfast.

So big and clean! Valuable for the money. Magnificent view.

it was very clean and the beds were comfortable. The staff was very kind and helpful.

Not enough parking near the hotel and the hallways are very dark.

The location was perfect! We were walking distance to restaurants and the aerial tram and also very close driving distance to Jackson and Grand Teton National Park.

beautiful outdoor pool and hot tub, room was nice

No complimentary coffee, soup at the restaurant was terrible. Hot tub jets did not work.

Location was perfect for what we needed.

Breakfast was not included in a high price. I prepaid and found I could have walked in off street and paid $ 100 less. It was quite noisy from the outer stairways .

Front desk personnel were really nice. The heated pool was great!

No fridge. Missing curtains. Found dog hair everywhere. Room could have been cleaned better.

I loved the furniture and interior! The location was perfect and convenient and tucked away. It wasn't loud at all. The bed was so cozy and large. The room was very big and clean.

The walls were very thin, we heard our neighbors next door. Our bathroom door was broken

the property seemed like it was going through repairs still. elevator did not work several day, ice machine never worked, toilet did not work properly. staff was in familiar with things. parking was restricted/ closed.

the location was good

the possibility of the amenities.

The parking lot was closed, the sheets were stained, m&ms (not ours) on the floor left from previous guest, incorrect information on bar/ restaurant hours, warning sticker placed on the truck after we parked where the front desk attendant instructed, the “blinds” didn’t do much to block views into the room only your view out of the room, the squeaky air conditioner which left is with the decision of a comfortable room temperature and irritating squeak, or being too hot but a more peaceful atmosphere.