Fairmont Chateau Laurier Gold Experience
About this hotel
Located in Ottawa, 60 metres from Rideau Locks, Fairmont Chateau Laurier Gold Experience provides accommodation with a shared lounge, private parking, a terrace and a bar.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Downtown
Hotel in Downtown
Reasons to book
Free cancellationFull refund if you change your mind
Great for pets
Includes essentialsPool, Pets allowed, Air conditioner and more
$$$$
Reviews
4.4/5.0
Excellent(76 Reviews)
100% verified reviews
7.0
I was over charged and the staff did not care
customer service was poor
5.0
location
too old
no spa
so sauna
cold water indoor pool
short staffed with many delays
restaurants with poor food quality
9.0
great location, helpful staff, and quality accommodation. The gold lounge was excellent as was Taylor’s service.
8.0
I really enjoyed the selection of foods at breakfast. Bacon delicious; eggs and hash browns of course tended to be past their best unless you got to them early but still very tasty. Pastries wonderful. The 'hors d'oeuvres' served 5-7 were delicious too.
Reception and departure were quite chaotic, possibly because of computer problems. Not sure. What I do know is that it took us about half an hour to be admitted and close to that to be checked out. Our reservation was cancelled by someone late Friday evening (we were booked through 23-26 December), so we received no turn down service or housekeeping service after Friday at 6 p.m. Only the lady who stocked the minibar came every day. Needless to say this was very annoying and not what one expects from a good hotel. I didn't try to find out what was happening because I was afraid it might be a Christmas staffing issue. As it turned out these problems and our difficulty getting access to WiFi or using the phone for outgoing calls were all related to our inadvertent cancellation.
10.0
beautiful location, excellent service and very clean rooms.
8.0
We arrived in Ottawa, there was a big thunderstorm, and when we arrived at the hotel, at 6:00 PM, the power was off everywhere in Ottawa.
There was a generator at the hotel, and we were able to go up by escalator to the 4th floor to register and have our room ready.
We were not able to order anything to eat from the hotel for dinner.
8.0
service was good excellent
none
10.0
Very central location in Ottawa with facilities exceeding my expextations. The staff were willing and ready to go an extra mile to to make my stay confortable.
Nothing
Everything from checkin to checkout went so well
10.0
Absolutely stunning hotel, exceptional experience, definitely must be seen. Food was delicious, I was suprised that they serve
evening buffet as well. Everything was first class.
4.0
The history was only high point.
Gloomy, dark, under lit room. No scenery except if you cock your head at 45 degree angle. For the price I paid it was disappointing.
6.0
The breakfast was not as expected as Fairmont standard.
The Gold level is a mislead on booking.com
FAQs
How much does this hotel cost compared to others in Downtown?
The average price for a rental in Downtown is $91 per night. This rental is $2 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Fairmont Chateau Laurier Gold Experience. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fairmont Chateau Laurier Gold Experience. Enjoy the water!
Is Fairmont Chateau Laurier Gold Experience pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Fairmont Chateau Laurier Gold Experience?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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