Hôtel du Jardin
About this hotel
Located in the heart of Saint-Félicien, Hôtel du Jardin features an on-site restaurant, indoor pool and fitness centre. Free in-room Wi-Fi is included. The Saint-Félicien Zoo is 5 km away.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Family friendly
Map of La Tuque
Hotel in La Tuque
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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Reviews
4.0/5.0
Good(637 Reviews)
100% verified reviews
7.0
Le personnel très sympa et arrangeant. La situation est super et il y a assez de parking
Nous y avons séjourné il y quelques années déjà, mais les installations commence à prendre de l’âge et une rénovation serait indiquée. L’isolation, notamment phonique devrait être amélioré. Il y avait un mariage dans l’hôtel et ça devenait assez bruyant.
10.0
Gym room + swimmingpool + breakfast
2.0
Big rooms
Close to the zoo
In July we stayed for 2 nights in this hotel. Upon arrival in the room we noticed a terrible smell (like somebody has been smoking), a very old airconditioning unit which makes a terrible noise, moisture stains on the ceiling,... Apart from that the room is quite big.
In the evening we wanted to make use of the whirlpool in our room. We however noticed that it was broken. I went down to the reception to explain the problem where I got the response that the person in charge of fixing such problems already went home. She would take note of the problem and make sure it got fixed the next day. I already had the feeling at that point in time that they did not really care about this, so I did not have the feeling the problem would be fixed the next day. Note that we specifically paid extra for a room with a whirlpool.
The next day, after returning to the hotel in the evening, the problem still persisted. I went down again to the reception and explained the problem. The person working that evening could not find back any reporting of this problem and also told me that the person who could fix this already went home (again). At least this time we were offered to move to another room. I went to check out that room to find out that also there the whirlpool was not functioning. So, I went back to the reception again to tell that there is also a problem with this room. We got a business card with the email address of the hotel and were told to explain our problem via an email.
We sent a mail to again explain the problem and asked if at least the price difference between a room with / without whirlpool could be reimbursed (because it cost more). After 2 weeks still no answer was received, so I sent them a reminder mail. Now, again 1 week later they still did not respond. This is by far the worst customer service I've ever experienced from a hotel.
I would not recommend staying in this hotel. It's quite expensive and definitely not worth 4 stars.
8.0
Modern, clean friendly desk clerk, really good food
Room wee bit run down
8.0
The pool was closed 😞
9.0
pool wasn’t available
9.0
To modernize Gym center
Gym center
10.0
Great hotel, very nice staff, comfortable rooms, very clean, well located. I truly liked it.
9.0
Every was good, room, location, restaurant, spa and stuff
The parking is always full after 21:00 hard to park nearby the hotel and the restaurant terrace was closed which was pitiful in summer.
10.0
hot tub
nothing comes to mind👍
7.0
Room was quite basic and kinda small for the price.
The food wasn’t that great. Ordered breakfast for myself and my kids and we were all disappointed also there isn’t that much choices on the menu.
10.0
Courteous staff. Reservation excellent and fast. Checking out polite inquiry on stay.
I will stay at hotel on my next family travel.
My apologies for no speaking in French. The staff accommodated my English. I appreciate it much.
Thank you very much! Merci.
All excellent.
Nothing to dislike.
9.0
Excellent restaurant
9.0
Some of the towels smelled weird.
9.0
Perfectly situated on the highway and close to downtown. The room was very comfortable as was the bed. I would highly recommend this hotel for anyone travelling here.
Nothing.
9.0
Very clean, comfortable, friendly staff
The air conditioning unit is dated and quite noisy
10.0
Everything - especially proximity to the center (main action), swmming pool and good affordable breakfast. Exterior terrace can be used after hours if you want to enjoy a bit of fresh airp
No complaints
5.0
Rude staff in the restaurant, terrible breakfast (fruit salad out of a can, potatoes out of the freezer) - seems to be like this all over QC
FAQs
How much does this hotel cost compared to others in La Tuque?
The average price for a rental in La Tuque is $88 per night. This rental is $13 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hôtel du Jardin. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hôtel du Jardin. Enjoy the water!
Is Hôtel du Jardin pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hôtel du Jardin?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony / patio.
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