nothing

I recently had a very disappointing experience with this hotel. Despite making a booking through Booking.com and receiving confirmation of payment, I was denied check-in upon arrival with my two children and my husband. The hotel staff claimed that the payment hadn't been processed, despite evidence from Booking.com indicating otherwise. Not only did the hotel refuse to accommodate me, but they also falsely reported to Booking.com that I failed to show up for check-in, which is entirely untrue. This level of misinformation and poor customer service is completely unacceptable. Throughout the ordeal, the hotel staff were unhelpful and unsympathetic to my situation. Their lack of professionalism and unwillingness to resolve the issue left me feeling frustrated and inconvenienced. I demand a refund for the prepayment I made through Booking.com, as the hotel failed to fulfill their end of the agreement. It's deeply disappointing to encounter such incompetence and dishonesty from a supposedly reputable establishment. In conclusion, I strongly advise against booking a stay at this hotel due to their subpar service and lack of integrity in handling payment and customer complaints. I demand my money back, and Booking informed me that this is the hotel's responsibility.

La ubicación

Falta restaurante y el desayuno es regular

Be careful they got hidden charges .. we got at noon and got charged 35 dollars for early check in and didn’t explain there was such a charge if we took the room at that time .

Shuttle service was great, reception staff welcoming and helpful

Bedroom - air conditioning was very noisy; carpeted - non carpeted preferred Bathroom- not the cleanest, hairs visible from previous occupants Reception area- sickly sweet smell ( from cleaning agents?)

Thus was a nice place quite and the staff was friendly

N/a

akcepowalne

remont

Cercanía al aeropuerto con transfer si. Cargo. La cama y la habitación en general son cómodas.

El desayuno muy pobre. La piscina estaba cerrada muy temprano. Y no pudimos utilizarla. Las alfombras necesitan limpiarse.

Comfortable beds, great staff, good breakfast, overall good stay for the money.

Estaba bastante cerca del aeropuerto y tenía parqueo disponible gratuito

Las instalaciones viejas y descuidadas, la habitación olía demasiado a humedad

transfer

precisa de reforma

Da unsere eigentliche Reservierung von einem anderen Hotel spontan storniert wurde, mussten wir sehr spontan ausweichen. Das sleep inn ist es aufgrund der Nähe zum Flughafen geworden. Die Zimmer sind okay, man darf nichts weltbewegendes erwarten. Das hotel ist recht hellhörig und mufft modrig. Wir waren 2 Nächte hier (und auch nur die Nächte), deshalb war es okay. Für das nötigste reicht es, „wie zu Hause“ feeling bekommt man hier nicht. Vorteil ist der kostenlose Shuttle zu und vom Flughafen. Die Zimmer haben alles was man so braucht. Ein zweites Mal hierher kommen würde ich definitiv nicht. Es ist trotzdem zweckmäßig. Das Frühstück kann man sich sparen.

They stole my package that was delivered from Amazon.. Very dishonest staff.

Very nice

Good bed, air conditioner, coffee

Bad smell on reels to rooms

Location is great and parking is available. They have a good shuttle to the airport.

They didnt want to give a single water bottle !! Rooms were dirty and dilapidated The breakfast was not notable

varierty of breakfast

old hotel

Rooms were very clean and comfortable. Eric was very Helpful and informative. He took care of me when I checked in.

the location was good, having the shuttle service to the airport, providing breakfast

no vending machines , water next to the ice machine was green. not drinkable

Location

Little old

Everything. Great staff and the room was very clean and quiet. Washing machine and dryer excellent. A good breakfast and the shuttle service superb.

I liked everything.

Everything was great

I didn't like that the pool area closed at 5pm I think it was..I just know it was early

it was close to the airport and a great value

it was very dirty, I had wet wipes with me and it took multiple wipes to get the surfaces clean

Nothing

everything

Shuttle app was very accurate and we were picked up as we exited the airport. Room was comfy and breakfast was very tasty. Hotel offers a shuttle service to the cruise port which was a bonus.

Close to the airport.

color scheme

had mold in building and not enough entrances from outside to inside