My car was stolen from the parking lot. I was informed by officers there had been theft of high end vehicles from the hotel parking lot. No one warned us that high in cars were being stolen. Then we were charged for parking !

Failure of staff to warn high end vehicles being stolen from parking lot. We were charged for parking.

The view and the room was great.

That there was only one elevator working for 19 floors and had to go to different floors to get ice. The paying for parking was so not great have gone to many hotels and never had to pay for parking. And the WiFi if I want the best I had to pay $14.95 but free WiFi was the worst. I just believe if you are top notch hotel and I'm paying that I should have to pay for parking or wifi should been A-1.

We liked the free parking and the staff was nice. It was very luxurious inside! The hotel bathroom setup was really nice but the room looked a little small.

When it came down to our hotel room. The sink was clogged & we could hear everything outside of our door. Also why is there no bathroom fans?

Bathroom was not the best hot water knob made loud noise with hot water turned.

Breakfast was buffet.

Emmanuel front desk was exceptionnel Thank you

The housekeeping didn't clean the room for 3 night I was in room 1804

pay for parking is awful

Fast check in

Elevators broken

Emmanuel at the front was so Nice Thanks