Good location and reasonable price.

Need more variety to breakfast bar and room need updating.

I liked the breakfast options and the property looks in general in public areas. The staff was also super kind and helpful!

I didn’t like that I had to pay extra money to be able to have breakfast (according to online booking) and then was able to eat breakfast without question or voucher, the pool wasn’t open till 11am so kiddo couldn’t enjoy before leaving, it was murky and full of bugs and leaves with a hose hanging in it, and our rooms ceilings were covered in what could have been very big amounts of dust but looked more like black mold all across.

The staff was amazing and it was very clean

It overlooked the lake

We really enjoyed our stay very much. We were impressed with the cleanliness, the staff were wonderful. Our room was amazing, they give us 6 pillows ( that just never happens lol ) we actually stayed in the room more than anything it was so comfortable and roomy we just felt very at home . We have stayed at other places higher in price and this one exceeded our expectations. Definitely will go back .

The only thing I found was the tub could use a re caulking ( this is mostly my OCD) that was it

The lakeside patio area was nice. Staff was really pleasant.

When I turned off the TV to go to sleep, I heard a pretty loud tapping noise that made it very hard to fall asleep. I was on the 3rd floor, so I initially thought it was an A/C unit on the roof. Then it sounded like it may be coming from behind the refrigerator. Either way, it was much too late to call the desk and try to change rooms, plus my things were all unpacked. I reported the noise when I checked out the next morning at 11:00. I will probably return to staying at the Hampton Inn where the checkout time is 12:00 and the rooms are quieter. Also, the parking lot was very cramped primarily due to the # of bass boats parked in it.

I enjoy our lake views from the room

I liked the outside with the lake, pool, outside lounging and fire pits

The air conditioning in our room made this terrible loud noise and it kept us awake. When we would get to sleep it would wake us up

I stayed here with my grandson for the November 8, 2024 Total Eclipse. I have PTSD and was looking for a relaxing atmosphere for us and my service dog Willie to rejuvenate close enough to enjoy the hustle and bustle of downtown. They did not disappoint! It was immediately apparent that it was a friendly, relaxing, and family appropriate property. We especially enjoyed the guest only deck/dock/swimming area. At a time when Hot Springs was swarmed with tourists there to view the eclipse we had an incredible guest only place to view the eclipse with the family of the owners. We loved it! It couldn’t have been more perfect! They even put out soda on ice for us which they didn’t have to do but showed their kindness and hospitality. Breakfast was included which had an amazing variety of hot and cold choices… eggs, bacon, sausage, gravy, pancakes, pastries, yogurt, hot and cold cereals, fresh fruit, juices, milk, and coffee. My grandson is a picky eater and found more than enough to love and fill his tummy. The hotel is the perfect size to have plenty of amenities (including a little shop with snacks) but not so big that it’s overcrowded in the common areas. Although the prices of all hotels was increased during the eclipse it was still very reasonable. We arrived in Hot Springs a little after noon and weren’t due to check in until 5pm. Because the room was already cleaned they allowed us to check in early. This was much appreciated after having been driving for several hours to get there. I have nothing but positive things to remember and share about them. We have definitely found our “home away from home” when we visit Hot Springs!