Ramana (breakfast) and Anthony (front desk) were especially helpful and pleasant.

Furniture in breakfast and lounge area was really uncomfortable

The room is really a suite. It is a great place to stay. I have stayed many times and like it very much.

nothing.

The only thing better was the breakfast..

The beds were super uncomfortable. Spent the whole night awake…I could literally feel the springs in the mattress poking my back. We asked the front desk if we could switch our room to which they denied our request. The worst hotel we have ever stayed in

The staff was the best; professional, courteous, helpful, solicitous, tending to my very needs, beyond their call of duty, knowledgeable about the neighborhood. The quality of the staff, front desk, housekeeping, food and beverage is 6 Stars.

Unlike other Hyatt Places and Houses where I have stayed, this one in Medford has very much to be desired. The building looks nice on the outside, but it shows that the management is cutting corners. Some housekeeping issues were not taken care of; the pool was not properly cleaned - I took one look at it and saw a dirty film of something on the surface, enough to make me run away. The "Eatery" had food available from Tuesday to Thursday only !!!! The front desk is understaffed; although I was well taken care of, I saw many guests patiently waiting their turn. Housekeeping was also way understaffed; the room was well made but it took the staff forever to get around it and the equipment was old and non operative!!! Those are my own private observations.

Staff friendly, large rooms, daily housekeeping.

Floor 4 by lift , noisy and noise from freeway

Väldigt service-minded personal

Fick böter på baksidan för stod fel

Rate is too high

Clean room and parking space availability

The staff was amazing 🤩 from check in to check out !!!

Our room was too hot and I couldn’t find the thermostat to turn it down but my son’s room down the hall had a thermostat? But otherwise the room was good