Great location, friendly and helpful staff. Also fantastic gym. I would definitely come back!

Queen Bed was 160cm, a bit too small for my taste.

location and feeling of safety and cleanliness!

I can't really think of anything! I'm about to book my 3rd stay here, so I think I like it!

Posizione perfetta, praticamente a Bryant Park

Nulla

Propre, fonctionnelle, jolie. Je pense que c’est une très bonne adresse pour New York. Même le papier toilette est de qualité, ce qui essayez rare dans les hôtels US.

Assez bruyant, on entend beaucoup la rue… Mais bon, on est à New York, j’imagine qu’on peut difficilement y échapper.

Clean, good location, comfortable

The room was cold when I arrived on my first day, as the AC wasn't functioning properly. I had to keep my coat on until the hotel addressed the issue. Generally speaking, it takes at least 2 hours for the room to heat up since cold air seeps in through the window, even when the AC is operating.

Location is great and staff are friendly.

The rooms are small although this is common in New York. The rooms have no fridges which seems unusual at this price point. Availability of ice was not great. We checked four floors and there was either no machines or they weren’t working. The air con was super noisy. Too loud for sleeping which was ok for very early spring but would be bad news in the heat of the summer. Biggest issue was the room not being serviced. We were asked if we preferred the room to be serviced in the morning or afternoon. We requested mornings but it seems if you don’t ask every day, the room isn’t serviced at all, morning or afternoon. This for me was unacceptable. I would not stay here again.

The location is fantastic

Localização é o ponto alto do hotel. Próximo ao metrô, bons restaurantes e tem o Whole Foods a poucos metros.

Room & bathroom immaculately clean! Cool coffee machine, room had great complimentary popcorn & other snacks though I only used the popcorn. Reception outstanding - very professional & friendly! Great location central & right across from Bryant Park!

Room service unusual, plate was brought without tray & accessories..

the best decision we made for this trip was to stay at this hotel. it’s an all around great place to stay. we had a wonderful time and enjoyed being in such a central location which probably has the best staff in the city. highly recommended. Thank you Harry, Yovanni, Raquelle and Maria for making us feel at home.

Nothing. It exceeded our expectations.

Location, you can do everything walking or use the subway. The room was nice and very clean.

The bed could have a bigger comforter considering it was a two people ocupation. The same for the robe, it was only one and with no changes during the stay. The housekeepers change the towels everyday, what wouldnt be necesary if the bathroom had two hangers. But can’t say the same about the sheets. What was surprinsingly disappoint was that during the 4 days any soda bottle that we consumed were disposed. And sometimes the clothes weren’t folded/hanged. I was expecting more in services.

Excellent location. Like amazing excellent

The elevators were rather slow

The most comfortable bed I have ever slept in. Also, people in other rooms were very quiet. The housekeeping staff were extremely considerate and accommodating.

I think the reception area could do with jazzing up a bit.

Fabulous location, hotel modern and spotless staff were all very accommodating and very polite especially Katrina and Erick

No negative feedback

L’emplacement et la vue sur Bryant Park

Le bar rooftop fermé pour rénovation, pas de petit déjeuner, pas d’ascenseur dédié au personnel ce qui fait qu’aux heures de ménage c’est compliqué d’avoir l’ascenseur disponible Manque de vie dans l’hôtel, on aurait pu se croire dans un appartement par chance beaucoup de take away autour de l’hôtel

Ein stilvolles und sauberes Hotel, direkt am Bryantpark. Kleines gemütliches Zimmer, mit modernem Bad.

Das Zimmer lag im 4. Stock, in Richtung Park. Super zentrale und schöne Lage, aber in der Nacht an Wochentagen leider sehr laut, da am Bryantpark eine Baustelle war und relativ viel Verkehr.

Geweldige locatie en mooi appartement, vriendelijk personeel, goede prijs kwaliteit verhouding. Apartement is ook goed geïsoleerd waardoor het heerlijk rustig was.

Ik zou als hotel iets meer uitleg geven over parkeermogelijkheden en waar je je auto kunt zetten om uit te laden.

The staff went above and beyond. Upon reading our note that we had neurodivergent people in our party, Raquelle and Arlette upgraded our room to a quieter floor and room and left us earplugs and a kind note. The room was clean, we appreciated the refillable water station so we didn't have to buy water bottles, and they held our luggage for free, which some NYC hotels do not. The location was convenient for everything we needed to do in town and we hope we can stay there again soon.

No complaints at all!

Very nice and clean hotel. Personnel was super nice and professional. The rooms were new and well appointed

Pillows were too soft for my taste but it’s my personal taste 😊

Beautiful room, well appointed and clean with a nice view (#1111)

Slow/busy elevators

LETTO MOLTO COMODO,VISTA APERTA E MOLTO BELLA, CAMERA AMPIA, PLUS PER LE BOTTIGLIE DI ACQUA DISPONIBILI , OTTIMA PULIZIA

NULLA

Staff were great, location was perfect and room was clean with great facilities.

Nothing

Everything specially location and staff

The bed is a bit small.

Posizione

Servizi

The friendliness of the staff from all at the staff especially at the front desk. it was also so welcoming that the front staff recognised me from a previous stay making me feel extra welcome. The rooms are good size and beds are comfortable, but the main thing the location is close to everything.

The hotel was overall in a good location and the staff were nice

There was only two elevator and most of the time one was broken. The rooms are tiny and felt cramped up even though we had the premium room in highest floor, we could barely see battery park. At the end I also had some extra charges on my card for no reason that took them a while to fix it

Great central location across from Bryant Park, near subway and Grand Central, and Broadway shows. Also close to excellent restaurants and Whole Foods. Terrace level is great any time of day for gathering or privacy. Most of all, the staff is very high quality. Not harried, but relaxed and very helpful and knowledgeable. They make all the difference!

Nothing

We had a great stay! The location was excellent, close to everything. The hotel itself was beautiful and the room was very comfortable. They cleaned the room everyday. They had water stations on our floor which was a plus. I would recommend and would definitely consider staying again when in the city!

I wish they had breakfast included!

excelente servicio! fuimos muy felices

L’endroit ! L’emplacement

J’ai attendu 1 h pour avoir papier toilette dans la chambre et de la glace pour ma cheville car je me suis faite une entorse . Mais malheureusement, nada personne n’est venu malgres mes 4 appels réception et house skipping. Par contre comme j’ai râlé par rapport à ça ils ne m’ont pas fais payé le late checkout . C’est un minimum !

Location excellent and staff excellent

Breakfast option wasn’t clear; impression we had was breakfast was included at restaurant connected to hotel.