Für U.S. Verhältnisse gutes Frühstück inkludiert. Den ganzen Tag stand Kaffee und Tee für die Gäste zur Verfügung. Freundliches Personal.

Zimmer wird nur alle 2 Tage geputzt, in unserem Fall aber dann noch nicht mal die Betten gemacht. War aber sicher eine Ausnahme. Die Fenster lassen sich nicht mal teilweise öffnen, so dass die Klimaanlage teils unnötig laufen musste. Beim Frühstück wird nur Wegwerfgeschirr verwendet.

Breakfast was pretty good.

Night check in staff was not friendly although the valet people were much friendlier. Room was dingy and felt very unclean. Because we had driven for most of the day and arrived in around 9:30pm, we were tired and just wanted to shower, get a bite and go to sleep. Restaurant was close to closing for the night 10pm. We ate what we brought with us. Pillow smelled like like it was used and not changed from the previous occupant. I used my pajamas onto the pillow before I could put my head on the pillow. Furniture was very dated, felt dirty as did the carpet. Lighting was poor.

La situation et le personnel

Excellent staff & facilities

N/A

Super comfy beds, nice staff, very cool roof top terrace to watch the crows flying around. Also walking to many good restaurants etc.

No hotel parking, but street parking was cheap and pretty easy.

La habitación estaba impecable y las camas muy cómodas. El mobiliario estaba en buenas condiciones. El desayuno no es tan variado pero esta bien. Nos dieron la habitación al momento que llegamos.

La actitud del personal de recepción, su trato fue muy hostil y un poco grosera al momento del check in, y también cuando nos acercamos a preguntar acerca del wifi. De cierto modo nos sentimos discriminados ya que a otras personas los recibieron con otra actitud más amigable. Esta es la 4ta vez que me hospedo en este hotel y literalmente me invitaron a no volver mas con ellos.

Location was good for what we needed.

There wasn’t hot water and I let them know multiple times and nothing happened

With being the weekend, breakfast was busy.

Lack of communication between front desk staff & valet staff. I was charged for an additional valet parking fee when I only used 1 night. Front desk staff was demeaning when I was trying to resolve the issue. Other issue was home less people defecating on the hotel property sidewalk.