The Magellan Sutera Resort

The view was mesmerizing, the room was cozy, will definitely come back

Nothing, all is well

The view

The check in process

The staff and the overall layout of the resort were excellent.

Going to the city centre required using Grab which is ok but a bit inconvenient. The buffet breakfast was good but for a resort like Magellan, I had expected more varieties in the spread.

The sea views, the cruise, the swimming pool, staff friendly.

The food is not delicious.

The room was very spacious, well lit and it was nice that the staff accommodated to my request for a room that is near the lift. The sea and sunset view was spectacular. The served morning breakfast at Magellan club was very delicious. Complements to the chef.

We booked the Blissful Escape Magellan Club Room with Sea View and Club Lounge Access package. We love the complimentary 30-minute Cruise Ride for 2 adults. However, we were upset that we were not directed properly to the pier where we should board the yacht. There should be a signboard at the pier for easy identification by the hotel guests like us as there was no buggy ride to send us there. We had to walk to the pier and spent some time looking for the right spot to assemble for the boat ride and it was a challenge for one of us as she has knee medical problem. We notice that the whole hotel is not senior citizen or handicap friendly as there are no rams for easy access by wheelchairs and no buggies to transport those who may have leg/walk issues from one point to another at the resort.

The room & view of the sea front.

There was no hot water to shower or wash on the evening we checked in and the next morning. Called your front desk and reception was not aware of the problem. A maintainence guy knocked at our door and said there was a problem with the boiler. He could not guarantee when the hot water would resumed. Complained to the front desk during check-out and your front desk response jusr ignore it. We paid for the comfort of the room cleanliness and definetely the hot water is essential. No notice or apology from anyone from your staff.

The room service hours and the view

The noise and disturbances from other rooms especially those with unsupervised children..

The room and the seaview.

Ants on the bed. Do not know where it come from though i do not eat on the bed.

There is a water leakage on ceiling gais.it smells bad.my room is 7347.in bathroom.

Scenery is amazing,staff is very helpful.

the pool is fun, the beach scenery is gorgeous.

our rooms is bad🙁 , the hotel gave us connecting rooms as per our request but the only bad thing is the A/C, is not cooling and the fan is so slow, but they solve the fan problem sadly not the A/C we sleep without blankets in the night, and I’m sweating even after showers, the room number is 7531 and 7532 hopefully the hotel will fix it, and please at least change the room fridge as it’s old and not cooling 👎🏻.

The pillows and beds

The limited parking space, the old dirty carpets

the location was perfect and the fact that they have island transfers are nice too. love the fact that the rooms had bathtubs.

firstly,we paid a lot for the ocean view room but it wasnt really “ocean view”, it was partial only because they were so many trees blocking the view i wish they informed us earlier on this bcs its quite misleading. if we had known, we would just have taken the normal room. secondly, breakfast was just so-so, wish they had more variety of food, we stayed here for 6d5n and on day 3/4 we were already bored with the food cause there were not many choices.

The hospitality of The Magellan is really superb. The staffs were really accommodating and helped us to the best of their abilities. The room is really spacious, comfortable, and clean. The breakfast spread is tasty. We can choose to have local cuisines or continental breakfast, the choices are aplenty. The facilities are well maintained as well, and the pool and mini beach were excellent for a swim. Do plan your stay as there are a plethora of activities to do at the resort. We highly recommend their Spa as the service they provide was superb, and relaxing. The Magellan Sutera Harbor is an amazing resort!

The food and the view

The recepsenis..

the facilities

some part of the environment looks old

the facilities are well maintained, the room is clean and comfortable. the staff are very helpful and friendly. the hotel also offered complimentary activities for its guests such as snorkeling, bowling. there are also foc activities which kids can enjoy such as boule, treasure hunt, etc. we enjoyed our stay and definitely will recommend this hotel to others.

the beach is bit small and the sand is coarse, but I believe this is not the resort’s fault but due to natural landscape.

The environment

Food options

The breakfast buffet spread was superb. The kids enjoyed the pool.

swimming pool (sea area)

Swimming pool is amazing

Tv channel not clear. Phone coverage bad for celcom n maxis in the room

Surrounding atmospheres and scenery.. Relaxing..

Could not access to all the surrounding facilities.. some facilities only allow membership.. hence guests has no accessibility even to getting food in some places Room Cleanliness is not well maintained..

super nice hotel 🤩

Sunset view

The toilet a bit old, the door out of alignment, a bit stuck to the floor, can't fully open. Nobody answer calls for room service.

Staff able to send food for sahur to room as requested .

Spa

I like it. Especially the spa... Good jod.

spacious rooms. very nice view of the sea and islands

For a person who has very poor orientation skill one can get lost! so lesson learn make sure read every notice posted or pastedl

Spacious living room with cosy and comfortable room

Sea view

Non

Room is spacious and clean. In-room facilities like iron, hairdryer, water heater, safe, available. Bed comfy.

Paid extra for deluxe queen bed Seaview. Seaview was actually kind of covered by trees. The balcony is so close to each other, people from the next balconies and over can see me and can practically climb to mine if they wanted to. The door lock to the balcony is flimsy. I was given a first floor room. So, as a solo traveller, I couldnt properly rest due to worrying about possible safety issue.

Room is comfort and nice view. Breakfast is typically Malaysian hotel menu but with quality

view

one of the sockets in the room(7428) was not working. Also couldnt find the remote for the fan.