Bayu Lestari Island Resort

the view is spectacular..

the room is dirty, the toilet is smelly, bed sheet full of sand and got dirty i believe the hotel didn’t change it after previous guest checking out..it is so disgusting.. the food was terrible RM100 for 1 pax..

The staff service is good

Bed is dirty with sand, too many spider web.no water heater, food is not good..

the room we were allocated is just right in front of the beach. compared to other resort on the island, the beach here is cleaner and has more shades

1) food portion is inconsistent - the day we arrived, the lunch was basically just 3 pieces of chicken, rice, a plate of vegetables, and 1 clear soup, we were very disappointed and decided to try other places for food, but there is only 1 burger place on the island. so we decided to try their breakfast and dinner and turns out the portion is huge 2) you don’t feel like staying in 4 star resort - bathroom is not properly built, no one offers to clean the room, no one clean the lounge chair after the rain, pool & foosball table are broken and no one seems to care, the towel given is shredding and little green pieces keep coming off. for the price we paid, we will not return or recommend the place to anyone 3) We didn’t realize it is a family place, there are constant kids screaming, definitely not a quiet place to relax 4) they offer pony ride from morning to evening. it is really heartbreaking to see that the pony has to work such a long hour, and even adults are allowed to be on the pony. We do not support such behaviour towards the animal.

The room is okay but one toilet is a bit difficult for us,the door is cannot close properly,no mirror for us to do grooming,there is no place to hang our clothes.

No kayak or jet ski as promise, we didnt do much activities as we see in the entertainment. I already paid to booking.com but they asked to pay again at checkin counter.

the resort service was impressive! The foods were scumptious and it was served from table to table. feels so much like home and its good for social distancing as well. I would give the service as 5 star. and the beach is exquisite and tranquil!

The facility, the room screams for upgrade/maintenance. and the life jacket provided needs to be renewed!

the location

the food was not good / breakfast inedible / a lot of insects in the room....It was a poor experience. Too much expensive for this kind of property. When i complained the staff told me they lost a lot of staff after COVID 19 as a result no maintenance, no cook.... The pictures on booking.com are from long time ago.

The location is superb with a very spectacular view. You can stargazing at night if the weather is good.

The bungalow is not very well maintained. There we cockroaches in the toilet and we have to call maintenance to fix the light bulb and ac. But they were quick to response so its fine.

the location is nice. activities is nice. food is delicious. good value for money

the cleanliness of the room is bad. toilet looks dirty. bathroom’s door not working well, too old and husky.

The beach so beautiful.. just the food not worth for money.. the room cleanliness should be improved..for me the cleaner just clean it so so only.. all the staff there are good & helpfull .. btw it's a beautiful island to enjoy with family

Room cleaning must improve

the beach is nice

cats walking around in the restaurant and jump on to the table and dining chairs during we are eating. complaining few times in 2 days still the same.

The beach is located at the end which gave us more decent scenery and privacy. Facilities is okay, but with given room rate it could be done better. Boat transfer was smoothly handled. Staff was friendly & professional.

There is no system to call out guests for their meal time. Alternatively, the team might as well can prepare an informational pamphlet in each room with the dining information & other services. Also the room really smells funny as in other reviews that I read. Bring your own snacks if you didn't want to go hungry in between.

the beach and the island

no strong internet connection

The beach and scenery was fantastic, it's crystal clear. However the room was not up to expectation from cleanliness aspect. The toilet floor is wet during arrival and there was no bath mat. We requested to clean up and the hotel staffs took immediate action to clean up and given us towel as bath mat instead. Overall was a wonderfulexperienced, with the little details on Villa if they could improvise. I would love to go back again.

Just cleanliness

Staffs are friendly

Toilet in the room is very rundown, and the beds are very sandy.

Spectacular location, delicious food, quiet, natural, and traditional. There are only 17 villas so the resort does not get overly crowded which is great as the whole place is so peaceful. The service and friendliness of the staff was top notch. Everyone was so warm and welcoming and always had a smile on their face. I highly recommend coming here for to soak in the sun and enjoy this hidden gem of an island.

Nothing!

Service, staff, location, beachfront, fulfils req for decor

shower room lil bit mouldy ad made of wood

Satisfactory service, beautiful and interesting place.

Overall oke but the cleaness must be improve.

prices for food are very expensive

no maintenance / no cook / breakfast inedible... / a lot of insects in the room / When i complained the staff told me they lost a lot of staff due to the COVID 19. You must flee this place.

less safety..building not comfortable