Carlton Suites

very clean good shower comfortable room

Value for money. Spick and span!

This motel was opposite Goulburn rail station which suited our needs! The front of motel was poorly signed and we walked past it at first! Room was recently renovated!

The driveway was rough and uneven and no set path to wheel a suitcase! No chair or place provided in bathroom for clothes or robe, only small hand basin!

This is extremely great value for money. very clean. had every thing we needed. I will book here again.

nothing

The shower was excellent. The rooms looked newly renovated, clean and comfortable.

The service is good!

The second room I was allocated

Smell of tobacco, no tv in first room I was allocated, no staff to welcome me on my arrival, in second room allocated there was a loud waterfall sound from nearby room accessing the bathroom

The room was modern and spacious with a comfortable bed and clean sheets.

Noisy doors in the hallway. A lot of banging with people coming and going. When a door slammed the room door rattled. The shower base didn’t look clean and the grout wasn’t clean.

The room was excellent- well appointed &clean. Our issue was that it was upstairs & difficult for seniors to access.

Upstairs

The room was clean and roomy.

It felt very dark and a bit creepy! It was very difficult to find. The sign was small and read "Carlton Hotel Motel" or something, rather than Carlton Suites. I arrived at night and felt nervous driving down the driveway, trying to find my room (handwritten number on a piece of paper stuck to the door). I felt a bit relieved to leave early the next morning. The receptionist was friendly and the room was absolutely fine though.

The rooms are exceptionally good and great location. Good value

The room had good quality appliances and was in as-new condition. The TV was a good size and perfect for watching the French Open tennis.

The façade of the place is very basic The door to reception was covered in notes with numbers to ring if unattended. There was no sign of life but I was surprised to find the door was unlocked and as I entered the receptionist appeared from behind a counter. The driveway needed careful negotiating to avoid concrete projections.

the property was clean and they provided a made up cot in the room. Emily (front of house) was amazing given the circumstances.

turned up at 2pm to check in, the place was completely closed and it turns out the manager called in sick last minute and wouldn’t answer the phone! property could use an overhaul outside.

The place was very clean and functional

They were just rooms without the motel style additions such as pool etc.

The location is excellent, a short walk to everything. The room was quiet and cosy it was very spacious and the beds were extremely comfortable.

The bed was very comfortable. Shower was good

Stayed there a few times, verry convenient location, easy check-in, very clean, good price, excellent gym for morning workout. Thank you

Staff were very helpful and friendly

Staff was lovely

staff is very helpful

nothing

staff assistance with check in was very helpful

the exterior of the hotel, not much parking, access for wheelchair to reception not available

Spacious clean room with very comfortable king bed, new and well presented bathroom

The outside of the property could do with a refurb or at least a coat of paint on the outside to make it more appealing

Size of the room. Separate toilet and basin to the bathroom.

The outside needs a paint but otherwise nothing we didn’t like.

Shower was good.

No windows in room. Called a suite bit a second rate poorly renovated motel room. Poorly organized parking.

Shower is spacious with power water pressure, the bed is large and super comfortable. Location is central and near shopping.

Room with no window.

Room was clean. Staff were helpful and courteous. Modern styling.

Taps in both the shower and sink were very difficult to adjust the water flow. The shower head could not be adjusted for height and didn't appear to be a water saving type. The bed light was was not bright enough to read by. The tea towel and some of the bath towels were very thin and not very absorbent. The long hanging space in the wardrobe for dresses and slacks was very narrow and there were limited drawers and shelves for clothes.

Rooms were clean, Olivia was Friendly and great communication

The outside appearance of the motel needs updating.

the toilet was uncomfortable to use because lid couldn’t be lifted fully!

There was a filthy ring around the plug hole in vanity. Not very appealing.

Staff member not at suites to enable 2.00pmcheckin

Room was very dirty, sheets not clean, the skerting boards covered in thick dust, Half eaten food from the person who stay in the room before us was left in the draw next to bed. The floors were filthy. Felt so discusting in there that we went to shops and bought new sheets and blankets, a mop, floor cleaner and spray and wipes to clean the place. If there was another place in town that was availble to stay we would of left here and gone elsewhere.

No main light working but could use the bedside lights instead. The remote for the TV was not working properly - wouldn’t power off, kept coming back on so you had to turn it off at the power. Didn’t have the opportunity to relate the info to staff as office unmanned when I left.