New Capitol Hotel

very clean and Morden

big space big bathroom also has balcony

this was a great property, very clean and modern rooms with all the facilities. the location to the old city was useful, I would definitely stay here again.

The staff were really friendly, and they offered us a free upgrade of the room we picked. The room was clean and had a balcony overlooking an exceptional view. Everything about the place made my stay comfy.

I was told that i need to pay a tax that was not stated before as "required", but it's okay.

the staff were friendly and helped me with an early check in . location is great walking distance to old city.

breakfast could improve

The staff was friendly and the room was comfortable

The staff was amazingly friendly. We travelled in a group of 8 people and one of us had a minor problem and it was taken care of it immediately. Beds were comfy and it was quiet at night. I appreciated the fruit plate in each of the rooms. In 7 minutes your are at herods gate. The parking is just next door and costs between 40 and 50 NIS for a day.

Breakfirst was the only thing which could be improved. Non of us liked the coffee, the eggs had a strange taste.

the staffs Is sympathical it ´s good hôtel Mustapha Is good guys

The location of the hotel was good because it’s near to the old city!

The bathroom was a little dirty and our shower got flooded!

The location is excellent. It's a two minute walk to get to the old city and a 12 minute walk to get to Al-Aqsa. The allotted time for breakfast was around three hours which gave us plenty of time to sleep in if we were feeling particularly tired. The front desk, the chef, and the staff in general were extremely helpful and actually memorized our names, which was a nice touch. I needed a rental car so the front desk actually called more than one rental car place and negotiated on my behalf to get me a much lower rate than advertised. When it came time for us to leave, the front desk called us a cab and negotiated a flat rate for us. Overall some of the most helpful hotel staff I have ever come across in all my travels.

In all honesty, the WiFi maybe could have been a bit faster, but as far as complaints go, it doesn't really register in the grand scheme of things. I'm genuinely unable to find something I dislike about this hotel.

The location and the reception staff.

Lack of service, staff, breakfast service poor. Still the hotel is not prepared for occopying guests. As no services is done to the room while there is no employee to do it. One person is taking care for everything in the hotel. Thank you for the employees who they did all efforts to help and satisfy us during our stay.

The hotel was very comfortable. Breakfast was quite adequate. The cooks went out of their way to give us some extra food.

The WiFi was not good in the room we had 313.

The hotel is located very good👍 The staff were very nice

The bathroom

The hotel is a perfect place to stay in Jerusalem close to all biblical and historic site.wonderful and friendly people I intended to change hotel after 3days as usual but the comfort there can't be describe. The beckoning for relaxation the natural air that comes in is so wonderful

Absolutely nothing

The delicious very typical Palestinian breakfast with plenty of coffee to suit oneself with. The comfy room and warm shower. The complimentary fruits, coffee and tea. Everything looks pretty new, or recently renovated. The super welcoming staff, all very friendly and obliging. My old father made himself swiftly at home.

The location is very good if you want to stay in the heart of East Jerusalem, and quite convenient to visit the sites in the Muslim quarter of the old town. It's right in the middle of a pretty new square, impossible to miss. Also pretty close to a bus stop. But it's not so close to the light rail nor very convenient for West Jerusalem. Not much of a view to speak of.

the breakfast was good and the location is perfect

there is no parking for the hotel , you have to pay each day for parking

Staff was very helpful, walking distance to The Old City, very safe.

Staff was super nice and friendly and went out of their way to be helpful. They were preparing for a VIP guest visit while we were there and so very few of us were in the hotel and so there was no buffet breakfast….but they made individual plates for us and helped make sure we had what we needed.

Staff was friendly and helpful! Room was clean but not the bathroom! Free water and fruits!

People talking loud on the hallway in the middle of the night! Poor sound isolation. Bathroom was not to clean - could be improved.

Rooms breakfast. Very clean.

Everything accept prices little bit hire than last year.

Room cleaness, assortment for breakfast, and level of service were very good. But if you are interested in bacon and plenty of pork dishes, the offer is limited. Rooms are well equiped, comfortable, and silent (I had a room into yard not into the main street). I also welcome late check-out at 12 a. m.

Air condition in the yard can be a bit noisy, when you have your window opened.

Really nice room with coffee machine, nice balcony and comfortable bed! Parking area directly next to the hotel! Staff was super friendly an very helpful. They helped us with everything at every time. We didn‘t book breakfast but we got cake and bread every morning for our tours! Thank you so much for the great time!

The services that are not available in the hotel shouldn’t be mentioned im the room book (e.g room service, mini bar...) The phone wasn’t working in the room. The curtains were not properly fixed. The balcony was dirty.

Little bit noisy during night