Holiday Inn Telavi, an IHG Hotel

the staff was the best part of the experience

The staff was really helpful.

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Telavi.

The rooms are spotless clean. They have USB port to charge your mobiles. Easy check in and check out. Nice view and there’s a lot of restaurants nearby.

The location was perfect.

The room we were given (427) smelled awful (bad drainage system perhaps?) but we were tired so we slept with the balcony door open to ventilate the room. Room service arrived about 1.5 hours late, and we’re uncertain if it was a language barrier or they were simply unpleasant (first experience of inhospitable people in Georgia after being here for two weeks in several places).

The location of the hotel is the best in town. Staff is great, hotel is sparkling clean and the room was very comfortable.

The breakfest was not as good as it supposed to be. The hotel is so good in everything, but they should improve breakfest.

The location of the hotel is excellent, in the centre and walking distance to lot of places to visit. From the room we had the view on the fortress and special thanks to Giorgi from reception who was always ready to assist.

The location is perfect. Very clean hotel. The bed in the room was very comfortable. The stuff in the reception was very helpful. Thank you very much 🥰 There is a fridge in the room. There are several cafe and restaurant around. There is a market behind the hotel.

The door of the bathroom closing hardly. Needs to be fixed.

The location is great. The sauna, hot bath and swimming pool are very nice.

The receptionist tried to foist a room with the treriible odorl in the bathroom on us (room #227). When I asked her to give us a different room, she replied that the hotel was completely booked. That was not true (the hotel was half empty). When I declared that we wouldn't be staying in the hotel, she went to the manager. When she returned, she gave me a different room on the same floor. The room was fine, without sewage smell. I just want to remind the management of the hotel that their hotel is Holliday Inn and it needs to meet certain standards. It's unacceptable to force the guests to stay in a room with a stinking bathroom. One more thing, the hotel requires paying for the room at check-in as though it were a guesthouse run by a family. This is also very strange and slightly upsetting.

The location is great, possibly the best feature of the hotel together with staff professionalism and friendliness. Standard double room size is good, bathroom also is spacy and comfortable. The closet has an iron and a safe box. Overall, really good and decent hotel to stay for a few days if you are in the Kakheti region.

Pool size - come on :) it's not an "indoor pool" :) it's a mini-pool for after sauna maybe... breakfast was kinda ok, but still not perfect...

The hotel was awesome and thank you hotel staff for help😊

The hotel is really nice, the room was very clean and had everything for travellers comfort. The Reception staff was very kind and helpful.

Breakfast was quite standard. But not suitable for those who prefer late breakfast, as not such choice by the end of breakfast service time. And also if you come 15 minutes prior closing time, unfortunately, they don't let you finish, but will ask to hurry up and remove food from service table.

The hotel is brand new and very well maintained. The staff was really nice, I got the room upgrade, as the type of room I had booked was not available. The bed is very comfortable, and the room was nice too. The design of the hotel is really nice.

The breakfast was really not impressive, also the wifi in my room was not working, the signal would often disappear.

The breakfast was ok, the room was fine. Really good location though!

If you are about to choose it because of the pool (like my friends did), you probably shouldn't :) It is pretty small and you need to reserve 1-hour slot to use it a few days before the trip

Stuff, location, room, balcony

Bath, it was no sepereit shower

Staff were friendly and professional. Room was nice and clean.

Breakfast was not a good value for the price. Sauna and pool were underwhelming for an international hotel.

Staff was excellent, absolutely top notch The room was comfy

The cleaning service was unresponsive What you see on the website is quite different from what you get on arrival The balconies were very spacious but had no chairs

Staff. Room. View. Breakfast. Churchkhela was delicious!!!

I did not know and probably did not read that cleaning service wouldn't be available. I expected cleaning of the room and appeared that I had to request it. I was probably my fault. Hotel staff may have said it and i did not pay attention. Staff was very friendly and positive

Staff, location, view. Everything was great. Thanks a lot. A+++++ recommendations

Staff, Location

Small swimming pool

Rooms were clean

swimming pool, sauna da spa very childish

Rooms are clean and spacious, the table tennis is a big bonus unfortunately didn't have the time to try it.

Breakfast is a bit expensive for what you get.

Room, bathroom and pool are excellent.

Restaurant was closed at 11pm and we received this message after 10 minutes waiting on restaurant table. Hence it is in remote area restaurant should be kept open at least 00.00hrs. We searched a lot for restaurant but couldn't find.

reception people were awsome

food was horrible. and pool was very very dirty.

Receptionists are an example of Georgian hospitality: thanks a lot for the effort you made! Great, stylish room, lovely views and clean.

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Quiet, Fanstastic staff and etc. was good!

The room was a little bit small but it was ok. Only problem was that the door to the balcony was located in that way, that I could not open the door properly

There was no heating !!! In the night there was outside 10 degree and in the room was very cold. Personal said that heating system is not ready yet to work. Also room service is not working properly.

breakfast was a little bit poor