Boton Blue Hotel & Spa

We took a suite on the 24th floor and it was very nice, clean and with good 2 view sides (mountain and sea). We loved the suite and that was the best part of our stay. Sauna personnel and cleaning ladies were just great. Prices across hotel, restaurants and bar and very decent and even the minibar prices were surprisingly low.

When our car dropped us off in front of the hotel, we had to ask the person working as a valet if that is the same hotel and 5 stars. Entrance in front of the hotel is definitely not a 5 star look. Reception staff and check in process was not too friendly and was way to computerized to get good impression. Even when we had some request that needed some extra help from them, they weren't able to accommodate, so not reaching out at all to special requests. Breakfast was quite good and had enough options if you show up early. Staff on the other hand need much more training and both hospitality knowledge, friendliness and English ability (tried to ask few of them something, but no reply at all). They were also not restocking certain meals even though there was 40 min left until they stopped serving, same as many tables were missing on certain cutlery, salt, napkins, etc. so we had to get up and take from other tables. Pool was nice but no one actually swam in it as it was freezing cold water (no heaters in 5 star hotel?).

very nice staff

maintenance needed…

Very modern high rise block.

Location is far away from beach and town

The staff was friendly, breakfast were also good(Asian and western style). The room was clean as well.

We have chosen this accomodation because of the private beach, but we were dissapointed. We couldnt find any sign that particular part of the beach belongs to hotel and finaly we found staff, they were super rude, everyday showed us different sunbeds. Beach itself was dirty and staff was just sitting and talking instead of cleaning it. So we have to go to public beach by taxi, where conditions were better. Also, water in swimming pool was cold so two things why we have chosen this hotel, dissapointed us.

The staff is fabulous and made you feel welcome. They granted us early check-in and offer a refreshing glass of juice. The breakfast is very good and the staff very friendly and prompt to seat you.

The room was dated and not very clean. I think it may have been vacant (room) for quite sometime but that is just my opinion. The safe is not bolted to the wall or shelf that it sits on, kind of defeats the purpose of having a safe to secure your things. There was quite a bit of hair on the floor and in some of the dresser drawers. There was also an area on the wall next to the bed where someone had spilled a drink and it was not cleaned up as it was dried on the wall and floor (coffee). There was a smashed fly on the wall above the mirror and I took a photo but can only post so many here. The bathroom sink was clogged also. I was looking forward to staying here after reading many positive reviews. Maybe we just got a bad room.

The room was great, the view from the infinity pool, breakfast was very good, the spa, the gym room.

The only problem we encountered was a misunderstanding about the minibus departure. But in the end they did apologise.

The location was excellent, we were meeting with our partners and the hotel wasn’t too far away from their office. Also the hotel had a nice view of the sea and was nice walking out and look at the view.

The hotel, was nothing special and I wouldn’t categorize it a 5 star hotel, maximum a four star hotel. The staff always mistaken our order when we had breakfast, not to mention we have to write down before hand what we want to eat and drink. The pool was too cold to swim in even though we came during the month of June.

The hotel was clean the breakfast good with wide variety. Attention to detail was hoid. Staff very friendly and helpful