Pavilions Hotel

We were pleasantly surprised by our stay. It was an excellent choice, especially for the price that we paid. The one-bedroom suite was spacious and comfy, spacious shower/bathroom, good central location and parking onsite. Breakfast buffet was very good and is a very nice comfortable set up with jams, butters at the table. We enjoyed our stay and would definitely stay again. The location is nice and central and there are some very nice eateries very close. Thank you to the friendly staff for making us feel welcome!

The hotel is dated, the furniture is stained, the multi-plug in the kitchenette looked a bit dangerous and we were not able to use the electric kettle and a microwave at the same time, because the plug overloaded. It can get a bit loud from other guests in the evening, but it did not last and the night was quiet. If you shower before bed, the hot water cylinder is located in a locked cupboard in the bedroom and makes noise at night, so better wait to shower in the morning. Shower pressure is pretty weak, but we didn't mind. Would be good if carparks were designated, but there was enough parking for us to park on site, so no big problem. Our room also did not have any rubbish bags in the bins. There was also no kitchen towels or wipes in the kitchenette, so it was hard to clean up spills. Overall, we still had a very nice stay and the positives by far outweighed the negatives.

We live on the west coast always feels like the coast with Horncastle family

Receptionist 's I realise it is hard when you are wearing a mask , however a little more welcome back or how was the journey over something . Rather have you stayed before just give you a key. And seriously that all she said :((

We had a great stay. Lovely, helpful staff, and we really loved all our room had to offer.

Lol, we didn't like that we had to go home so soon, another few days would have been wonderful!!

We chose Pavillions for the on site restaurant and bar which are excellent. Also it is a great location. The breakfasts are very high standard and great value for money.

The standard room would be better to have one queen bed instead of two queen beds, and a sofa or armchair to relax on. If staying again I would book a “superior” room. The shower water pressure was very poor. Also having the shower over the bath is not the best for older guests. We did book ground floor accessible rooms but reception had no knowledge of this so something went amiss in booking process. The swimming pool is not heated and even on hot days was freezing.

Very easy to find & in a handy location for us. Room was warm & comfortable and it was great having a restaurant onsite. Evening meal was delicious & ample breakfast choices. Will stay again & happy to recommend to family & friends.

Parking was tight but doable.

Very clean and comfortable spacious room. Buffet breakfast was delicious with a variety of choices. Great location.

Tidy and comfortable

maybe the pool slide needs maintenance

The staff were welcoming, the beds were so comfortable with great pillows. We really enjoyed the breakfast and wished we could have stayed on longer.