Bay Plaza Hotel

Very convenient for Te Papa and the Rita Angus exhibition.

very close to everything

noisy as! bangs and crashes my bed kept shaking with movement from the next room. no sound proofing for this reason I’d not stay again.

very clean modern decor, helpful staff

Didn’t eat food there so can’t comment

Very accommodating. Bed was so comfy!

They kindly moved me to a new room where i could see my project from the window....thanks

As before...be awesome if brekkie was from 6 for business travelers..7 is way too late, once you done it 8ish then you gotta sit in traffic to get to work...I stay in town so i can be at the job early.

The view was amazing

The view, the staff were helpful and accomodating.

The view.

An in room Toaster. Heated towel rail. Decent heating

The staff were very hospitable and helpful. Definitely recommend this hotel.

Slight delay on the availability of my room.

The staff were very friendly and helpful

The bathroom needed updating

The staff were 😍. My father was in ICU in Wellington hospital and they were very supportive.

The receptionist with orange/red hair,he was on the desk after 4pm on 23,06,2022 I can't remember his name but he really made me feel alot better about staying,his attitude and customer service was exceptional.thankyou

The bigger middle age woman who was working the desk at around 2pm (or just before). I felt her tone and attitude was rude and uncomfortable,she said our room would be ready in roughly an hour and they would contact me,I waited 2hours on the side of the road without any contact,so I went back in,and she had finished,and another person was on...if it wasn't for him I would have demanded a refund and never came back.i have left a more positive review for said staff member

The location was great, very central which meant we either walked or used electric scooters to get everywhere. The hotel staff were all lovely and made everything really easy. Our room was clean, comfortable and super affordable. Since we were planning to be out of the hotel most the time, the room was perfect for our needs (to sleep). Wifi was also pretty good! We are really happy with the stay!

The only negative of this experience was the people in the room next to us, they had their TV turned all the way up really late in the night/am and it was so loud haha. No issue with the hotel though.

The location was great. A nice room and the price is fair.

The bathroom is run down

The location, the cleanliness

The heating and ventilation

The location

It was noisy, we were situated right outside the lift which created a bit of noise outside. The walls were also paper thin, to the point we could clearly hear a conversation next door in an adjoining room, as well as their tv playing loudly.

The location is really convienient, just a short walk to Te papa and close to many bus routes

Nothing

The location and service was awesome

N/A

The location and room were really good even though weather was crap lol

Having to pay for parking when we should have been told it would be extra

The interior design. And the room views

It seemed quite quiet and dead instead of lively

The best food had by your staff chef thank you

Nothing in the fridge

Thanks for the great stay Everything was good. Close to the cricket ground

Staff were very helpful

Showers were cold

Staff were lovely. Close to Ferries, walking distance to facilities and activities. Easy access into and out of City. Parking provided on property.

I was disappointed with my evening meal having burnt roast vegetables with the roast pork. The fish meal was perfectly satisfactory.

Staff were helpful and very friendly. Location is excellent and rates for rooms and parking was very fair.

Decor is probably due for an upgrade. I could hear people talking in the room next door. So sound proofing not very good.

Staff responded well to questions

Lack of electric blanket on bed - do not believe that 'fire hazard' is a reasonable response given that Hotels have supplied them for years - appears to be more of a cost cutting exercise. Lack of a Compendium in the room explaining how things work e.g. heating Heating control (a tap) hidden behind desk - instruction label inaccessible.

Staff and location

The bed head knocking everytime you roll over and hearing the doors closing from other rooms. Very little sleep

Room was big, clean, and comfortable. Great location, good view.

Quite dated bathroom but was sufficient. Meal at the restaurant was not nice - steak (ordered medium) was gray on outside and red/bloody inside, was almost like it had been microwaved!), the entire meal was cold, and very overpriced for what we had. Only had a couple of mouthfuls and left it.

Right from the efficient and quick check in, our stay was excellent. The hotel is located over the road from a big supermarket and just a few minutes walk from some of Wellington's major spots eg Te Papa museum, City Gallery and Michael Fowler Centre, and Cuba St. A wide variety of eating places is 2 minutes walk away too. Our room was very quiet and had a lovely view out over the harbour. It was clean and comfortable, and the lifts were both working, always a bonus! The price through booking.com was great. Staff were all super friendly, especially the duty manager Phill. I had arranged to collect a very valuable bass guitar and the staff were most reassuring as to room security and safety.

I have no suggestions. Our needs were more than adequately met by friendly and efficient staff.

receptionist was friendly, manager not so welcoming

The room got really hot at one point. A good ventilation system would have been great

Road noise