Swissôtel Grand Shanghai
Hotel in Shanghai
Über diesen hotel
Eingebettet in Shanghai, dieses charmant room in hotel für EUR 81 pro Nacht ist ein phantastisch Auswahl für Ihr nächstes Pause. Das Swissotel Grand Shanghai ist ein luxuriöses 5-Sterne-Hotel im Viertel Jing'an, das nur wenige Schritte von der berühmten West Nanjing Road entfernt ist.
EUR 81pro Nacht
Karte von Shanghai
100 % verifizierte Bewertungen
4.2 / 5 (170 Bewertungen)
Great service delivered by caring staff!Aug 2021
The staff was amazing! Had a small issue with the equipment the first day (my mistake, not an issue of the equipment) and it was immediately solved. I had a request shared with the very attentive and engaged staff, until my check-out received what I had asked for only once! Very well trained and caring staff making the stay a very nice experience! (But it is helpful to have some conversation skills in Mandarin) The room was clean and the long chair was a real asset to enjoy time relaxing and reading. Internet speed was good most time and access was very easy.
Although being 5-star, it felt like a family hotel with seemingly 80% of travelers arriving with kids, with a noise level in the lobby accordingly. Due to the building style, there is no proper insulation. The family in the room above with an active kid playing all day throwing things on the floor was sometimes bothersome. The pool is good for swimming, however, unfortunately, the no spitting rule at the pool is not properly enforced by the staff, taking out some of the comforts to use the facility. F&B is so-so, best to dine out - and there are plenty of options within 5 minutes walk.
Very goodApr 2021
The staff members are friendly. The rooms are very clean and the meals are brilliant.
Too far from the Bund area, but was still a fantastic experience.
This location lives up to the Swissotel name, but could provide small things to be excellent.Mar 2022
The location is the main selling point for this property. The rooms and common areas are clean and comfortable. The bathrooms are spacious and well lit. The free flow wine and snacks at in the lobby are at a fair price. However, there is so much to do in this area, a deeper discount would have likely nudged me to indulge
There was no breakfast included in the room rate. This would be fine since breakfast options in the area are abundant. However, there was no complimentary coffee or tea found in the room. It seems as Swissotel is cutting some of those benefits as they know their name and location will keep rooms full. A complimentary coffee bar in the lobby or some sachets of coffee in the room would push this property to an excellent rating. The Wifi was difficult to connect with via WeChat or phone number. I ended up using data, as I was not in the room for a long time. If having an extended stay or travelling on business, you would want to get support in connecting when you are checking into the hotel.
Excellent location, ensuring a great experience in Shanghai Jul 2021
The location is excellent, right in the heart of Jing'an, so convenient for shopping, restaurants and nightlife. It's just a two minute walk to the subway station as well, which meant anything in Shanghai is quickly accessible. Staff were warm and friendly, and were able to process my check-in very quickly.
The interior is now a little bit dated. For a longer term stay, it would be nice for the rooms to all be renovated. Also, the room didn't have a fridge, so I couldn't keep drinks I'd bought cold, this was disappointing. It would also be nice if the rooms had a dimmer switch, so you could adjust the lighting to your preference.
Brilliant location and stay.Sep 2021
The hotel was in a great location and the rooms were very clean and tidy with the staff and managers excellent.
Absolutely nothing wrong with this one.
The hotel location is just right in the middle of the city center. there are a lot of shopping locations around, food as well. The reception check-in staff Miss Hu is extremely helpful and friendly. and we got upgraded to the higher floor, the city night view is just amazing. housekeeping staff are also great, always greeting on the floor. Def will come back again next time to Shanghai
everything is great
Excellent location and serviceJun 2021
The hotel has an excellent location, close to many restaurants and bistros and other places worth visiting. The wifi connection flies. The staff was helpful at all times.
A constructive criticism I would like to make is that they should put plugs in the bedside tables.
great location but avoid until after COVID restrictions are lifted for full value.Dec 2022
the hotel feels very elegant. public areas are spacious and nicely decorated. Breakfast was really good with lots of variety. all staff were very friendly. unfortunately most hotel facilities were unavailable due to staff shortages due to COVID illness or as a result of COVID restrictions which really took away from the hotel experience.
room service was really limited- just five choices of dish! only one restaurant open on-site in the evenings. no executive lounge bar, or leisure facilities were available.
Highly recommended and good value for money.Feb 2023
Super location, room, indoor pool. We stayed for 20 nights (2 bookings) seeing family and enjoyed every minute.
Room service was disappointing. We did not like the throwaway plates and cutlery at all. My husband’s burger was nice if pricey, but my Swiss dish was frankly awful. If you are going to do this you must teach the local chefs.
Great hotel !Mar 2023
Superb location, nice and helpful staff. Will come back again.
Nothing in particular
Ok for a quick business trip Jul 2021
Speed and efficiency of Check in procedure vastly improved. Super location in a great area.
Characterless…poor attention to details… dismal choice of TV channels for non-Chinese guests.
not really good. feels like 3-star provincial hotelNov 2022
room was ok and staff
for this level of hotel, it is quite embarrassing not to have any food in bar area apart from spaghetti. big menu but only 2 items available of 30. I was there for 20 days in a raw and hotel changing this much without providing any other details apart from room - is not good at all. I understand restrictions due to pandemic, but then do t charge for gym, spa, restaurants, and anything else. Charge for room only. One type of beer, one wine, one water …. it’s like being in empty Russian supermarket not in Swissotel!! I am big traveler and I am expecting Swissotel to come back with some good excuse or refund part if they want to see me there again. cheers
Comfy bed, relaxing hotel, prime locationJun 2021
Rooms are incredibly comfortable and covid has reduced prices. The pool and hot tubs are also a great place to relax if you need a weekend escape while staying in Shanghai. The breakfast is also pretty impressive (except for the runny omelets).
The eggs in the breakfast area
I discussed with William ?? Wilfried.... I did not remember but from the hotel.. very gentle person.Oct 2022
Room perfect, staff perfect, location perfect, little bit long to check qr code.... pcr test..... from where you come from, from where you want go, from where you can stay...............
Before the breakfast was very much better, how to eat a bread like that, so many very nice baker in Shanghai and the bread in swiss hotel is a catastrophe, Please try to comply with French nice tradition, not copy. The bacon, not good at all, only fat no little piece of meat for bacon available in breakfast during two morning..... I remember nice breakfast before... but it changed.
room, location, view; very relaxing after exhaustion. room very quiet and good for work. will definitely do again if the price is lower.
the tap seems to have broken a bit.
I will come back for sure if the price stays affordable....Nov 2021
Room is large enough, bathroom is very nice, location is terrible with very close underground, personnel very polit and competent, what's else?
No french channel at TV, I request my accord card , without success from lobby
spa swimming pool bathroom
door to the toilet didn’t close properly
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