Xavia Hotel

Xavia hotel is located at the southern portion of Nha Trang's main street allowing our 14th floor room to have one of the best view of Nha Trang. It's position gave us both a beach and city view, imagine that. The hotel is exceptionally clean and modern with a wonderful staff. Xavier hotel's breakfast buffet was decent, and eventhough the dining room was full the food was never empty. The price was incredible and even better are the kind, nice, and accommodating staff.

The stay was too short. Also because Xavia is such a popular hotel with many tour bus/groups coming through, the hotel gets alittle crowded during the early breakfast hours.

Would highly recommend. Very comfortable room, great location and there was heaps of choice for breakfast to suit all needs.

We love the room that we chose in this hotel. The sea view from this suite room was breath taking from the balcony and the beach was across the road. The room was spacious and bed was expansive and comfortable, . The reception staff was amazing right from check in to check out. Their professionalism was exceptional. I am very proud of them, indeed. I would given a rating of 10 for this hotel but for the below reasons. In any case, I will highly recommend this hotel to anyone who needs a stay in Nha Trang.

I was disappointed with a few things about the hotel. My comment here is to assist the management to improve their services to the customers not necessarily to criticise. Firstly, the cleaning staff were not effective; hardly cleaning the room and bathroom apart from making the beds during our 10 days stay. Perhaps, they need more training to better do their job. This is a 4 Stars hotel and should have that level or quality of room cleaning services. Secondly, some days were very rowdy and noisy around the reception area and guest area; too many people with some shouting on top of their lungs and children running as if it is a playground. For example, on one of the days a kid rang our front door bell at nearly midnight thereby disturbing our sleep. Thirdly, the meal at the restaurant was fine and staff did their best. However, dining room was allowed to be turned into a playground running and jumping around as if it is animals feeding time in a zoo. One of them ran into me and nearly knocked off a plate from my hand. Also, nobody cares about simple hygiene at the restaurant considering we are in a COVID-19 pandemic. Please take control of your reception area and dining room so that everyone enjoys what they paid for.

Very friendly staff, nice room, clean, comfortable

Very clean and neat. Customer service is great, staff is friendly and food is delicious

The view through the window is beautiful. The room is clean and new.

Near the hotel there is a garden where locals are doing their sports activities everyday at 5 am in the morning with VERY loud music. It’s impossible to sleep, we woke up at 5am and asked to change the room. The breakfast is very poor.

The view and the balcony were great.

The staff went completely out of their way to make sure we were comfortable and looked after the entire time. Especially Båo Trúc at reception. She was so kind and helpful during our stay. Nice breakfast. Location was perfect.

Nothing.