Kempinski Hotel Muscat

Very nice Hotel, just perfect

Some restaurants are closed on some days which is annoying. It could be more clear when is what open. Same for Bowling

very nice hotel. Breakfast was really good, rooms were clean and comfortable. The staff was very friendly! We definitely will go back.

de pillows were to low and to soft.

very helpful and friendly staff! high quality rooms, restaurants and overall location.

Very good breakfast and very helpful staff Ability to schedule additional activities was nice

Location is not very practical to visit most of Muscat's sight without a car

Very friendly Staff. Great views and lovely food. I recommend spending more than one night to fully enjoy the comfort and sights.

Very friendly staff, especially at the reception. The hotel is beautiful. This was our third time in Muscat, but the first time staying at the Kempinski hotel. The location is pretty good in Al Mouj. You can walk to many shops and restaurants and enjoy the Al Mouj marina at night. And the infinity pool was amazing. However, we found the hotel a little bit confusing to navigate - it took us 2 days to fully understand the way to get to the the room / pool, etc easily. Also, since we had been in Muscat before, we found the hotel a little bit too far from some of the attractions we love (the Opera house, Muttrah, etc.) We had a car, so it was not a problem for us, but if you don't have a car you may be restricted to what you can see / do - unless you want to spend your days in the hotel. They had a great happy hour in the evenings, which was a very nice touch.

Very clean, very well organized, very nice staff, excellent food.

very aesthetically pleasing. modern facilities and very helpful staff. breakfast was great!

nothing

Top place , everything is perfect , really its almost impossible to ask for anything to be better as all perfect.

impossible to comment on anything , for someone who lives in hotels most of year and find it impossible to give one thing to improve really amazing , credit to their amazing staff

this is hotel was amazing we really enjoyed our stay. the room was wonderful and big, the pool and the beach staff were amazing. and the breakfast was very delicious. staff are very friendly and helpful

This hotel is AMAZING! Service, location, design, people and food! It is fabulous I will come back for sure! Well done guys! I am blown away and It is usually not easy to impress me!

A bit of confusion at the pool to use mobile phone power station

They have one of the most beautiful hotel receiptions in Oman. The staff were humble and pleasant. Although our room was not ready but they took us to thier wonderful Amouge Lounge for free coffee which was a comfortable seating and live piano music. The room was spacious and comfortable, breakfast was delicious and had a lot of variety and selection. We definitely will come back again.

Nothing

They have a basement garage for your car.

The breakfast buffet is unorganized and the staff are all over the place. Room service is slow, requested multiple times to clean my room without any hope. The location is fat out close to the walk but nothing else you can do there. Sea view rooms are quiet as promised which I didn't like. The bed is uncomfortable and you need time to adjust to it.

the view

bugs bad stuff at the reception

the veiw the food the staff almost everything

the bed was not comfortable

The swimming pool

very complicated zones

The staff were veryhelpful..specially Mohammad and Maisa in Reception.

N/A

The staff were very helpful and friendly. There is a variety of excellent restaurants around the hotel like Soi Soi (an exquisite ambience and delicious food). This is my first visit to Muscat and would not be the only one after my stay in Kempinski.

The staff was very helpful and very nice

The price of the Spa

The staff was very attentive and extremely friendly. We felt very welcome at the Amwaj Lounge, where Rhea was taking care of us every night with great hospitality

At the main restaurant there were no warmed / heated plates. So all dishes were cold, when we brought them to the table. The food looks good, but the quality was slightly disappointing. This does not concern the other restaurants, where the food quality was extremely high.

The staff was really nice and friendly. The hotel was really clean with gorgeous rooms.

Nothing

the staff is very welcoming and always smiling with is a good vibe. very big thanks to Mohammad alryahi, tabarak, and Abdul aziz for their good attitude.

the hot chocolate

The staff are very friendly and professional.

Bit pricey

the service! the pool and the food

nothing all okay

The room was nice, clean and spacious with a beautiful view of the pool and sea. The hotel is located in a gated area with close proximity to the airport. The food is great with huge selection of cuisines.

the room service and staff.

nothing!

The room

Everything was amazing

the pool the Resturants and the breakfast were super

I liked everything

the location next to the beach, the amazing breakfast, the Zale cocktail bar, the staff really friendly

I found it a bit impersonal

the location is very nice, food was amazing, we had half board and they had different dinner theme every night

we had an issue in the room and they were slow in handling it and didn’t handle it properly

the location is perfect with a lot of services and actives nearby

The location is excellent, a lot of restaurants, malls and coffee shops around.

The restaurant where we went for breakfast we found the staff to be really disappointing. started from the restaurant reception the lady who was standing there was not welcoming !!! further more the staff handling food service was also un inviting. they seem to be upset about something!!! we got a feeling that we are not somehow welcomed!!! in a 5 star hotel you are expecting a 5 star service and here in the restaurant we felt the opposite… we did order eggs from the chef and waited for an hour and nothing came. we asked again one of the servant to check on our egg order. similarly the family sitting next to us did not receive their ordered eggs, we have continued eating hoping to receive the eggs but unfortunately neither did we nor the family next to us get it eventually !! the food was nice though but the faces and attitude of the staff makes the experience bad.