The Leela Palace Bengaluru

The staff at reception was really friendly & they also upgraded our room since it was my b'day.

The house keeping staff was relatively slow

The services was awesome. Special thanks to Neha and the team for providing us a great stay

Everything was great just our room was a little too far

the services from the driver, porter, room service, front office staffs all are extra ordinary

the service and staff is exceptional. the hotel itself is very good. the restaurants and in room dining is excellent too. perfect place to stay and enjoy BLR. loved it.

The rooms are spacious and the service is amazing!

The rooms are large and spacious. The restaurants are superb and the food excellent. The response by some staff was very good. When we wanted a Netflix connection, they managed to source a more modern TV and a Chromecast quickly. The response was excellent at least by some staff.

Given a smoking room and despite their best effort the smell could not be removed and finally we had to get used to it. The equipment in the room seem very old. Imagine a TV without an HDMI port in this day and age when other hotels are providing Netflix connnectivity They seem to overestimate their restaurants' popularity. We were told that we will not get a table for dinner when we checked in the morning but when we walked in we found the restaurant almost empty!! The rooms in terms of furnishing and fitting do need an upgrade.

The rooms and amenities are very clean and well maintained. The staff are very courteous and attend to all your needs which made the stay really comfortable and pleasant.

There is a calmness in this property that is hard to find anywhere in Bangalore. Amongst the greens this hotel is truly a refuge. The staff, food and aesthetic only add to an already great experience.

The long check in and check out process was less than ideal

The property is centrally located in Bangalore and hard to miss. We were welcomed by the welcome desk and because of COVID19, it was a touch less greetings and entry and we were escorted to our room. Room was exceptionally spacious and overlooked the city center but not noisy at all. Clean washrooms, good in-room dining. The best was the evening on 31.12.2020. Had a wonderful options to select from and great cuisine to choose from. The check-out process was equally simple, straightforward and touch less.

Nothing at all.

The property is beautiful and they have nice live music and incense most of the time, which is great.

The service is terrible. We ask for standard things and don't get them most of the time. Even a cup of coffee or a dosa at breakfast can take up to an hour or never arrive. The location is also not that good. It takes about an hour to get to most places we wanted to visit. We came here after staying at the Leela Palace in Chennai which was a much better experience for us, in terms of food and service. But also the clientele in Bengaluru was less pleasant to be around (everyone seemed to be a young and entitled techie, as opposed to the older and more chill crowd in Chennai)

The overall experience .. food , luxury , stay , spa was a memorable here

Perhaps more luxuries

The opulence of the hotel will just put you in awe right from the entrance. All the staff is extremely humble, helpful and very professional. They go out of their way to make your stay comfortable. Each and every member of the staff greets you with a pleasant smile at all times. The rooms are wonderful, spic and span and super comfortable. The hotel is following all COVID-19 protocols very strictly which puts you at ease. Thank you Leela, Bangalore.

The male waiter who attended to us at the Thai food restaurant & the team at breakfast launch

The Luxury and Ambience heals your mind. Very neat and gorgeous property.

Service wasn’t prompt. The complimentary cake was given to us after 2-3 times of follow ups. It dampened the occasion for which we stayed there. Pool Side Food menu can have few more options for sure. High floor stay wasn’t provided as a request.

the lobby grandness and quality of the hotel in general

empty mini bar, room furthest point from elevator when hotel was clearly not full

The Leela Palace is an oasis in Bengaluru. The grounds are spectacular – a beautiful, opulent building, immaculately kept and stunning gardens, gorgeous swimming pool, spa, and interior design. The staff was also exceptional, always polite, always present but never too much. And the breakfast buffet was one of the best I've ever had – everything from traditional English breakfast options, healthy fruit and fresh juices (including coconuts), and a huge range of delicious Indian fare.

The hotel room was very clean and the lawn is outside is beautiful. Enjoyed the breakfast buffet as well..they have a wide range of breakfast items to select from, the food is made fresh and it tasted amazing 😍

I think there could have been a mini fridge in the room with a few better snack items. I was also looking for a bubble bath bottle but didn’t find one..since this is a five star hotel they could have have kept a bubble bath bottle in the washroom

The hotel is wonderful and the most amazing of it is the staff. The food is delicious and varied. In short, I can describe it as God's paradise on earth

the Garden was beautiful

The hotel is amazing and the staff so helpful

pool was closed during my stay due to a wedding

The hotel architecture.

Staff. The staff doesn't care at all. You request salt and pepper shaker at restaurant and it takes 20 mins to get it. Alot of such events happen often

the hospitality and food was amazing !

none

The greenery, breakfast and lunch, check-in process.

Spread of items on buffet dinner, bathroom and toilet (bathtub was small and flush cistern has a mind of it's own), items in the snack bar / mini bar (hardly any choice).

The entire property, ambience, staff, rooms, safety standards, quality of the food, everything was top notch.

Wifi connectivity could have been much better.

The Conservatory room was amazing but the service from the staff and attention to detail was incredible. We never felt anything was out of place or that anything was lacking.

Everything was perfect

the ambiance was good and the room interior design was great

the selection of food need to be improved

Spaciousrooms,,LocationExcellent , great staff. Spa is very good.

Asked for a Premier room with balcony, Got a corner room with a tiny balcony with no furniture

spacious rooms, ambiance.

bed weren’t comfy

Rooms were huge, well furnished

Their service , their corridor stinks, they gave premium room far far away from the lift, then when i order from Zomato, i had to fight and shout at reception, they were rude Each time i had to receive my zomato parcel with stress Its not a joke to walk 1 km up and down from room for anything and once i stepped out of the room, i was getting stench, very bad smell For the exorbident price they charge, its a total waste

Rooms were amazing, food was amazing, both dinner and beeakfast buffets, very friendly and helpful staff

Nothing

Room is good, Location is good Property looks grand and gives a good feel.

Food could have been better. We more variety. At the price, it was not worth it. The TVs in the room is cheap.

Room, Food, Service everything was excellent.. Breakfast spread was just awesome. Mainly the pastry section was the best we have had till now.

Right from the entrance to the room it’s absolutely amazing

it’s very close to the city but keeps you away from all the hustle from the city