Fino Hotel & Suites

Very central, great location to town hall and cbd!

extremely noisy neighbours, terrible water pressure and had to ask for the second room in the booked superior 2 bed apartment to be unlocked.

Value for money. Spacious clean quiet rooms with a great view.. Amazing Staff.. oohh and honest cleaners. 5min walk to the CBD, handy location..2min walk to LuLu Bar and the Casino. 15mins drive to the airport Thank you for your wonderful hospitality, highly recommended, will definitely return to this place Merry Christmas for 2021 and Happy New Years for 2022 Stay Safe

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the view

the tv didn’t have good channels, couldn’t connect tv to phones, small bathroom

The spaciousness of the 2 bedroom apartments is fantastic.

The size of the Apartment The Front Office Staff were amazing.

Housekeeping let the premises down. From day one things just didn't feel really clean. More like it had just been wiped over

The rooms are very large and the bed was very comfy. The location is also within walking distance to everything. The staff are also lovely. We would definitely stay again.

The clothes dryer was very loud and the lint filter kept flying off the machine.

The property overall was really nice and cozy, spacious and in the most ideal location. Would have been well worth the money if our concerns were dealt with a bit more seriously.

Loud noise, uncomfortable to use all facility’s i.e decking/balcony.

The location

The location is perfect for us and lovely staff and comfort!.. very happy

That we had to leave 😭

The location is great. Comfortable beds and two bathrooms.

We’ve stayed at the Fino a few times now, always great. Usually on the 4th or 5th floor facing the city, two bedrooms. This time we were given level 3 at the rear looking to a brick wall and roof. They locked one of the bedrooms so we had no choice but to sleep in the back room where the elevator noise is. There was a buzzing humming noise all night from upstairs, quite loud, and the tv didn’t work properly. The complex wasn’t full so not sure why we received the one bedroom down stairs in stead of the usual 2 bedroom upstairs as booked. Not very good rooms level 3 at the rear and very noisy. Probably won’t stay again.

The location and facilities were perfect for our stay. Would definitely stay here again.

The hotel suites were spacious. The one room apartment had a separate bedroom and living area. There was a kitchenette and a full fridge. There was cheap parking, $5 per day, in a secure car park. The staff were friendly and polite. They were helpful with trying to resolve issues during our stay.

YThe furniture and decor in the hotel was dated and quite shabby in places. Worn out couch, stained carpets etc. Following the first night I developed itchy spots all over my body. This has never happened to me after staying in various hotels and airbnbs. We inspected the bed and did not see any signs of bed bugs so I thought that I may be allergic to the detergent they use to wash the sheets. I informed the hotel staff and they kindly moved us to a different room. I appreciate the fact that they moved me to a different room and it seemed that my rash did not worsen.

The central city location was good. The balcony was great. It was a spacious room.

The lounge furniture was old and worn, the drains in the WHB were half blocked and took ages to drain, the floor drains stank and were unhealthy. e.g. we used the washing machine and the room was filled with a terrible unhealthy drain smell, I tried using the range hood but the fatty smell was so bad I turned it off. Behind the bed there was a ledge that hadn't been cleaned in a while, the shower bath had a crack that had been repaired, the seal around the vanity had mold growth in the silicone. It was advertised as 4star but I would rate it as 3 at best. Very tired units different quality of furnishings to the pictures on the website. Not off to a great start when you walk in from the carpark you are met by a bucket (which looks like quite an old hand at the job) collecting water from a dripping pipe above.

The breakfast was hot & tasty, with a fair selection.

I would have liked to have seen a bit of variation from day to day as each of our 4 days were exactly the same. I think it would have been good to have an option for eggs to be cooked to order, or something like that.

The amount of space in the apartment

Looked like the apartment needed a good clean. Wasn’t impressed that the Hotel doesn’t recyle glass and plastics.

The 2 bedroom apartment was excellent would definitely stay again.

Nothing

The 1 bed apartment was very spacious and the bed very comfortable. The hotel was right next to the Town Hall and there was a nice balcony which overlooked the square next to the Town Hall. It was a very pleasant 7 min stroll to Cathedral square and you could walk along the river nearby. The lovely Apron Cafe was a 5 min walk for breakfast.

The shower pressure was a little bit weak but perfectly adequate. Everything else was top notch and the hotel was great value for money.

Staff were lovely and helpful the apartment was amazing bigger than expected, lovely views and fantastic parking close to everything and yet so very peaceful.

little light on the coffee and sugar available but staff happy to help when asked

Staff were great

Spotless - Great staff Walking distance to city centre. Just across the road from the lovely river walk.

Nothing

Spacious living area. Very good kitchen layout. Cheap parking. Very courteous staff.

Kitchen faucet loose. Maybe a 1/2 or full litre of milk would be desirable.

Spacious, felt like a proper living area. We had gone to the snow at Mt.Hutt & decided to spend a couple days in Christchurch before flying home. Was so great to get all the kids dirty clothes washed/dried before flying home. So having a washer/dryer was great. The full kitchen was also a plus, as we could do our own breakfast. Good location only 5 min walk to the Margaret Mary playground and the cafe's on New Regent Street. 10min walk to the riverside markets, so really easy to get around. 12min walk to FreshChoice. Was an enjoyable stay. The bedroom was also big and had full sized wardrobe.

The decor could be updated, but didn't bother us as the room was functional and comfortable. As the full kitchen, washer/dryer and size of the space was great.

Second time staying and will stay again

Quite

Toilet to close to bedroom partner is light sleeper

Proximity, size of rooms

Lack of parking (2 couples staying in our apartment, 2 cars) even though there was loads of spare parking underneath.

We had breakfast there and I had the conternetial

the sofa and seats where way past their duedate very uncomfortable

The front office lady wasn't very friendly but everything else was great. Would certainly stay again

noisy bathroom/toilet from adjacent room

Hot water from kettle was unpleasant to taste . Tasted like burnt plastic , so we boiled water in microwave for coffee instead.

Better air ventalation in bedroom ,,also light coming through all night from common area entrances to room.