Cape Town Marriott Hotel Crystal Towers

Too beautiful, stylish the view from our bedroom was amazing! Close to the mall! The comfort was the best! The Rib eye steak was so good ! Cheers to the Chef

The breakfast services was so poor on both day ! We had to miss the last day

Toil water run through.Side hotel room no sight

This hotel is close to the canal walk mall. 3 min walk. it's in century city. This means you can get almost anywhere in the city in 15-20 by taxi. The spa is nice. The restaurant in the hotel is excellent.

The massages were not the best, but I guess it's the girl you get. The electronics in the room are old, but they are currently renovating all the rooms. Thus will take care of that problem.

They have a separate fully halaal certified kitchen which is very rare in Cape Town hotels. The beds are absolutely fantastic ! It "swallows "you in that you find yourself falling asleep instantly:) (and I am a very light sleeper). Very friendly staff.

The room should have been prepared better. We were two guests but we needed to ask for an additional gown and slippers. I feel the carpets in the room may need to be changed at some point. It looks a bit spoilt. What was a little disappointing was that we told the hotel it was our anniversary, yet we did not even get any rose petals or complimentary chocolates or non-alcoholic drink in our room:(

The view was probably the only thing worth mentioning.

It was over priced for not even close to half the things you can get there.

The view & the facility

The view of the Table Mountain was very nice even though the weather was bad

The place being a none smoking area because we wanted to smoke our hubbly

The view and staff was friendly, facilitities was easily accessible and accommodating. Room service was exceptional and fast services aswell

Television didn't have much channel options nor was it a smart TV to enable us to log into our services tv also had snowy lines across, other than that it was excellent

The steamroom and cocktails with Sibo very friendly

The staff was friendly. The room was modern enough

The food at dinner was not good. They got our order wrong. I ordered room service thereafter and they forgot to bring it. I took a nap and called again when I woke up, then they only brought it. We could not go to the bar area and pool on the Sunday at all which was a waste for us as we had to sit in the room until check out

The staff was friendly and the location is great. Room service was fast too

Looks like room was not checked before we arrived. TV was not working upon arrival, it had to be replaced. No teaspoons provided but other tea making things were there and had to request for shower gel because it was not replaced after cleaning the room.

The staff was exceptionally welcoming and friendly

The staff simply does all to make your stay enjoyable

For now, nothing

The staff is absolutely amazing, they so friendly and caring. The breakfast was just on another level, well done to the chefs. My partner and I really enjoyed spending our time at the hotel. The view from our room was just awesome and the romance in the room (talking about the lighting)was just perfect for a couple.

There’s nothing not to like, I loved everything about my stay.

The staff exceptionally very polite and professional.Breakfast was amazing and for my son who hardly eats to look forward to breakfast everyday meant a lot.Great room service.The pool views great and always free .Bar area supper clean and affordable.Spa was amazing and the nail salon ladies very friendly,offered my son a seat while me and my sister had our nails done.

Nothing really

The staff and atmosphere were awesome. They really all have a smile glued to their face. It was welcoming and refreshing.

A couple of the items that the site says will be in the room we're not there and we had to request them.

The spa staff were exceptional The front desk staff were exceptional

The rooms carpets needs a deep clean. The dining staff lady was not attentive The TV in the room needs an upgrade We needed to call everytime for more sugar, coffee and towels

The spa experience was blissful

The breakfast experience was very disgusting. The waiter took our order (writing it on her hand) This took approximately an hour… to receive bacon in our halaal omelette ordered , black burnt toast and a latte for a “Americano “ Hotel needs to up their customer service!

The services was excellent. The staff was super friendly and very helpful. The view of the room was BEAUTIFUL and very clean and neat. The food was also very delicious and there was a variety of food to choose from for breakfast and that for me was value for money.

I didn't like the view outside of of our room . We could only see the road and other buildings thought we'd get a better view when looking outside of the window.

The room was nice

We ordered Champagne for the room, you told us you will do so at no extra costs, we never received it. The bathtub was dirty and not cleaned. The bar didnt have brandy!

The room was nice and spacious - great views over Cape Town & Table Mountain - very comfortable beds.

The gym area is tiny - barely any space to workout at all. The breakfast buffet was quite average - if they had a coffee machine in room, I would probably have avoided breakfast!

the room was magnificent the view of the table mountain the property location the cleanness of the property

none

The room was clean and the receptionist was very friendly.

I had to wait for my room to be prepared I arrived at about 6 in the evening but my room was ready at 18:25. The toilet flush was not working properly and I reported it the following morning but it wasn't fixed. Shower cap, milk, water were not provided I had to ask all the time. The food was not nice at all this time around. How can I forget that when I went to take the croissants they were full of little flies and I didn't report it i decided not to eat breakfast there. The service was so bad even when you wanted something to drink like coffee it took about 20 minutes before we could get our coffee.

The room was beautiful, the whole set up and very clean.

N/A

The room was a blessing and the breakfast was an Öh my gosh" situation. I loved it!!

The staff may have lost their professionalism during the breakfast session. There's a time where they were noisier and more visible than the guests.

The rooms were clean, the staff was nice and friendly and the breakfast was amazing

The fact that the TV remote did not work properly and no cotton buds was available

The rooms were beautiful and the bed was lovely! The food was delicious

The fact that they didn't have a smoking section. It was not nice having to stand in front of the hotel every time I wanted to have a smoke.

The rooms ,the view,

The rooms the staff the breakfast very good

Perfect, everything about the stay was nice

the rooms look absolutely stunning

the room

no clear indication how the parking works… ended up paying 3 times for parking in one day!!! terrible service in that department

The room and size