Hotel Pratap Heritage

We like rooms and property..food is not so good in taste we prefer food outside.

Food

We like food staff, every one is co-operative

nothing, everything is fine

Very old hotel, old rooms, bit dirty, good hospitality though. Food was not good. Ask for dal tadka, but it was very tasteless not well cooked dal.

The rooms was not clean. Washroom was having constant foul smell, the basin was clogged. Food was not good.

The place location ambiance nd room's

I don't like that hidden charges when i book the amt is final amount i consider when i visit the hotel and going for checking process the added 18% gst on our bill and that not anywhere mention that i have to pay this when i talking with the hotel person they told us that booking.com not mention this that's there fault you write mail to booking.com for this think i am not like at all mentioned on site in one room u can stay 3 person and again they charge for 3rd person charge This is a request that please clear this thing with your customer gst n all other hidden charges and this thing disappoints me from booking.com

The food was excellent. Staff was very nice and helpful. Rooms were clean.

They were facing some issues with thier online payment like card and UPI Payments were not working. which need to get fixed on priority basis.

The area was very backward where the hotel was located. Not safe to travel after 10 pm

The staff was very cooperative

Staff was good, Receptive and helpful.

Staff is supportive, room is clean