The Peninsula Manila

This hotel has always been a favorite go-to for vacations, but do to Covid, they have removed their Breakfast Buffet option and do a small, (pick 1) menu. Their buffet is a lot of the reason we enjoyed staying at this hotel in the past. It was always top notch. Without the buffet, they are just an average moderately priced hotel. Nothing special.

This hotel has always been a favorite go-to for vacations, but do to Covid, they have removed their Breakfast Buffet option and do a small, (pick 1) menu. Their buffet is a lot of the reason we enjoyed staying at this hotel in the past. It was always top notch. Without the buffet, they are just an average moderately priced hotel. Nothing special.

The staff service and facilities at the lobby, club lounge, restaurants and housekeeping are superb. But the staff service and facilities at the function rooms are not.

The staff are very helpful and accommodating. The hotel is beautiful and clean. Highly recommended and will definitely come back on out next trip back to Manila.

The staff are great. No effort is spared to satisfy guests

There was absolutely nothing bad I can say about this place beside the 2 restaurants still not reopening becauae of covid. As for everything else A1, 5 stars!!!!

There was absolutely nothing bad I can say about this place beside the 2 restaurants still not reopening becauae of covid. As for everything else A1, 5 stars!!!!

The property looks unique and beautiful.The people who works there are friendly and very helpful to my requests. I.m eyeing this hotel for my next vacation in the future.

The property looks unique and beautiful.The people who works there are friendly and very helpful to my requests. I.m eyeing this hotel for my next vacation in the future.

The classic ambiance, the open high ceiling lobby, close to the shops

Staff professionalism is top notch. Stayed here many times and always amazed with the lobby. The bldg/ro need some updating but clean.

Staff professionalism is top notch. Stayed here many times and always amazed with the lobby. The bldg/ro need some updating but clean.

Room was very clean, staff was very helpful and courteous all the time

Room, amenities, service, cleanliness, upkeep are all excellent!!!! Food though is kinda pricey.

Room, amenities, service, cleanliness, upkeep are all excellent!!!! Food though is kinda pricey.

Really old room

Please kudos FD Miguel Alino for the stay.. he was great!!

Please kudos FD Miguel Alino for the stay.. he was great!!

Our stay at the Manila Peninsula is always excellent. Hence we keep returning. We stay here about 12-15 times. A first class hotel.

Our room is not available when we checked in around 3:30pm and waited. The next day we had our breakfast at the Cafe Lobby and waited for almost an hour and left. They delivered the food in our room in a plastic container but since we are already late for the wedding we didn’t get the chance to eat and left it in the room.

NA

Love the pool bar right next to the gym. Can get a workout, have a swim and then grab a meal with the friendly bar staff all within a few meters of each other.

Loved the service and the whole ambience of the Penn as we normally do. It's great that everyone who goes there has to present their vaccination cards as that gives an extra layer of security to our feeling safe and comfortable during our stay. We had a great time and it is convenient to places of interest in Makati. Will definitely stay there again and again.

Lobby atmosphere is special and very pleasant to enjoy a drink at while listening to live piano in the evenings. The Spices restaurant has a beautiful ambiance, good food and great service. Escolta is a bit hit and miss but this could be more due to the buffet style dining. Check-in was pretty smooth and I highly recommend hiring the house car for transfer to and from the airport. Security screening staff at the front could use some improvements in terms how to treat guests. The room product is showing is age, but is clean and serviceable. I suggest they revisit their lighting design—too much bright white lights for a five star hotel. Linens were clean but could use refreshing.

I was blown away by the customer service and convenience that was provided. Also a lot of amenities were available too. Made the stay very much worthwhile.

It was our 2nd time staying in this hotel and will definitely consider this hotel for our next visit. Service was friendly and professional, breakfast buffet selection was extensive and tasted delicious, amenities (pool, spa, gym) were great and location was perfect being close to Greenbelt. You enter the hotel feeling relaxed and leave the stress and hustle and bustle of Manila outside. The hotel will better serve business travellers since I wished they had more services / amenities for kids.

It was good and i want to come back

It was good and i want to come back

It's a 5-star hotel located in one of the best areas in Manila.

I reserved this hotel for my mother and stepfather. After an eleven and half hour flight, I wanted to make sure they had a fantastic hotel to recoup from their long journey. And to make it easier, I requested a car from the hotel to pick them up.From the minute they stepped through baggage claim, they quickly found the driver. He was extremely helpful and friendly. The drive to the hotel was pleasant and relatively quick. Once they arrived at the hotel, the staff had a wheelchair ready at the entrance. They were whisked directly to their room. And was able to register there instead of in the lobby. On a side note, my mother was surprised the hotel had a wheelchair for her. My mother recently had back surgery and is unable to walk a long distance. So we usually request a wheelchair at the airport. The driver must have contacted the hotel to let them know. That kind of attention to detail set the bar exceptionally high. And this hotel met and exceeded that.From the very start, the Peninsula Manila staff was warm, welcoming and very accommodating. The hotel is spotless. The food is phenomenal. And the staff is simply excellent. You must stay here at the Peninsula Manila.

Impecable customer service.

I liked the location close to all shopping mallWhat I didn’t like is that hotel policy won’t allow to drink Starbucks coffee from their own lobby