Days Inn by Wyndham Novato/San Francisco

Very large room. Bed was very comfortable.

Lobby did not give a nice first impression.

Very clean and comfortable thank you !

This is a quiet, clean, nicely appointed motel in a lovely location next to open space.

They have a hot tub that works. And a pool. Rooms are older but roomy...

It's right next to the highway but if you get a room in the back it's quieter.

They had granola bars and coffee for breakfast. Seriously lame and I don't think they should be allowed to advertise that as a breakfast

The paint was peeling in the bathroom, it was old and smelly in the room

They are very clean and the staff is very friendly. Over all it’s been great place to stay at.

the tv was modern (wish they remote to the tv was accessible instead of just the DishTV remote, could have used my hdmi device) and bathrooms were nice. could have used a microwave. pool was very nice. ground floor rooms are best with direct access to pool area.

poor vending options and a breakfast designed by a 6 year old (Hostess treats and Capri Sun juice?)

The staff was really nice. The inner courtyard of the hotel around the pool is really pretty

The location is not great.

the room was very nice and clean

The man who was working at the counter was an absolutely horrible person. From the moment I walked in…I asked how his day was going with his reply “I was fine till you walked in”he berated and insulted me to no end because I was going to ask about a possible early check in. He did not let me talk and continued to insult me about how I have a sense of entitlement and that I was lucky the room was actually ready. We drove from 5 hours away straight and needed to freshen up before our event- I had called the day before to see if we could stop in early to check. Finally when I was able to talk, I told him for the sake of all the other customers I hope he changes his attitude and he said “Nope, it’ll change when I leave here”. Appalling and I suggest you replace the dude.

The room was nice and clean, and had most ecerything we needed.

No coffee maker in the oom.

The room looked nice. Pretty view from the balcony. The main bed was reasonably comfortable. The shower was large. The TV worked. The temperature was very comfortable. The staff were very accommodating. This overall poor experience wasn't their fault.

I ordered a King Suite with sofa bed through the app 2 months ago. The motel received a reservation for a King. King suites were sold old when we arrived. Our son had to sleep on a rollaway, which the motel comped. The rollaway was basically springs with a thin fabric covering. The only way it was sleepable was by putting a thick comforter over the mattress, folded up, which the staff kindly provided. The fridge made enough noise to require that we all wear earplugs to sleep. The microwave dial was bizarre. The coffee maker was super cheap. The balcony was shared, not private. The breakfast was laughable--pastries, apples, and coffee only, and over half the pastries were Hostess, including Twinkies. The toilet handle spun all the way around, and the seat lid was flimsy. The bathroom shelf was too narrow to hold my toiletries case. The door had a gap that let alot of the freeway noise in. There were no USB charging ports, and nowhere to plug my combo plug/USB block in. So I couldn't charge my phone. Everything was done on the cheap in this room. I paid far too much money for this one night stay meant to celebrate my husband's birthday.

The room and pool was nice, but front desk staff made me feel like I was not wanted or an inconvenience. It was disappointed no matter how polite I tried to be..

Front desk staff made me feel bad for asking questions.

The price for the location for our race was acceptable.

The manager was rude to one of our racers who was planning to stay there, but had to find alternate reservations because his room was a mess. For two nights we had very loud neighbors, all night long and the staff did nothing about it! Did not sleep. Continental Breakfast was pretty slim at best.

the only thing I liked was the area.

I didn’t like the bed it was very hard. It was very hard and breakfast wasn’t what I expected. The expectations where not it for me. I will not be considering going here.

The location was close to my appointment.

The continental breakfast. There were only sweet unhealthy items. A bagel would have been a nice addition. The coffee was good.

the grounds were nice and the pool was is exc

cleanliness and no breakfast

The convenience of the location from the highway and amenities of the surrounding area.

That we couldn’t have queen beds instead of the full size we had but over all comfortable.

The convenience of being close to Sonoma county and SF, hot tub great too!

The charged a different price for each night. I thought I’d be charged the price you showed would be the same for all 7 nights.

People above me noisy until 2/3 am then noise started at 5 am again. The breakfast was just apples, cake/ cookie snacks & coffee/tea. Not great. Could have done that myself. No discount given for lack of breakfast. Plus is raising dog fee to $25 per night.

The bed was nice.

Trash, cigarette butts everywhere. Breakfast was granola bars, Twinkies and Capri Suns. No bread, no milk and very little coffee. The front desk guy was extremely rude and short when I told him my t.v. and sliding door did not work. He also argued with me about them running out of coffee. Stay away.

The beds and pillows were so comfortable! it was the best sleep we got all week. I want those pillows! The property was clean and quiet.

nothing

Standard items you can buy at a 7-11

There was no key for the safe so no expensive personal items could stay if we left the room

Staff was friendly and helped me look for a phone charger since I had forgotten mine.

Pillow case was dirty. Quilt had spot of blood on it. Breakfast options were lousy.

Room was very quiet and clean.

bed was too stiff.

room was clean quiet, grounds were clean. pool hot tub nice

the breakfast choices were really not healthy. Hostess cupcakes, twinkie type etc. there were tiny apples and granola bars but it was probably the worst i have ever seen. no eggs, oatmeal, yogurt etc. i understand the breakfast is limited due to COVID but there should have been more healthy choices

Room was clean, had a bathtub. Had laundry and vending & ice machines. Comfy room, could open door and look down to check on my vehicle.

When booking the hotel, it was advertised there would be breakfast, but all that was provided was coffee and granola bars. Not much of a breakfast.

room was clean, bed was comfy. there was a clock!

someone spent a lot of time making a flowery arrangement of the sweetener packets, but the trash can right next to them was overflowing.

Rooms are next to your car parking

We got a bundle from booking.com but they still charged us for kids bed.

quiet and spacious

weird smell in the room, small beds, not queen but double beds

You could hear the highway traffic from inside the room. The manager was rude.

Water did not get hot enough to dhower

they charged me twice.. frustrating.. booking.com charged me as a prepayment and then they also charged me the day I checked in on a diff card for incidentals.