Holi Panorama Nha Trang

The view is amazing and the breakfast selection is extremely good. The bed was very comfortable . the English speaking check in lady does a great job in very challenging circumstances ie tired, non Vietnamese speaking, cranky tourists! great value for the view

the check in is a little chaotic but it eventually works. you definitely need to factor in time getting to and from your room to the lower floors, but if you weren’t so high up you wouldn’t have the amazing view. even though the room is comfortable there are a few thing’s missing ie no tea towel for drying in the small kitchenette, no tv channels (only YouTube), we had to ask for the towels and soap to be left after the room was cleaned, there was only one roll of toilet paper (it’s a long way down to the front desk to ask for more), no phone in the room and we didn’t want to use suggested messaging services.

the room was great, nice & clean. great view of the city

well I can only say 1 thing bad about the room which we didn’t know until it was to late that there was no towels in the room, so when we had a shower we couldn’t dry are selfs which was the only problem

The room is nice an spacious with an amazing view! The bed was also really soft and the breakfast is very big and diverse. It is also right on the beach which has beach chairs so perfect location to relax.

The room had a bit of a bad smell but nothing that could not be fixed by opening the window for a bit.

The only good thing about this hotel is the cleanness and the location, but I expect much more for a hotel that pretends to be high standards...

Here are the things that i didn't like: There are 2 pools, and to access the rooftop pool, you need to pay an extra fee each time you access it.. I find it not acceptable as a guest to pay an extra fee!!! The swimming pool on the 3rd floor is closed at 6 pm ... the bar is none existent... when you access at the restaurant which is at the 6th floor there is a small corner of the room which make bar... The breakfast has only Asian dishes, almost nothing regarding continental breakfast... The hotel is management by different property which makes it confusing when you check in... That hotel has a big potential but again this is managed by local and this is a failure... For this price you can find better such as the regalia gold 200m from there that meet all the criteria..

The ocean view from the balcony was stunning!

The location was excellent, with lots of good eateries nearby. Guests entering the building were asked to sanitize their hands and had their body temperatures checked. The room had a nice city view.

The check-in was handled by Eastin Grand Hotel (which is in the same building)'s staff. This led to an overcharge drama that took a week to resolve. The elevators were super slow (even though there were eight or ten of them) and we needed our key cards to use them. We could only go to our floor using the key cards, so visiting friends staying on other floors was indeed a hassle. The room was infested with ants. The bathroom ceiling was moldy. There was no phone inside the room to call the front desk so we had to go all the way to the first floor whenever we needed something.

the location is downtown and near the beach, really convenient.

A little narrow space for a group of 4 people.

the location and roof top - which wasn’t mentioned on booking.com

The staff were rude from the minute we arrived. we asked to check in early and were told by 1 member of staff that the hotel was full but a different story by another where if we paid 300,000 Dong we could get into the room early. The hallways and room smelt like cabbage. Their were ants in the room and the music coming from the testing of the New Year celebrations on the street below was insane. You felt like you were at a concert, I appreciate that this wouldn’t be the case all year round but no one warned us that this would be the case. The room key stopped working and hardly any toilet roll. For a ‘5 star’ resort it is poor and unacceptable. On booking.com you book the hotel with the pool shown in the pictures but actually the pool has no sun or sun loungers at any point throughout the day. The actual pool they make you pay to get entry and once you’re there it’s great but I think this should be made clear at booking. I’ve stayed in 3 star resorts with more accommodating staff & better facilities.

the facility is new and high quality. The whole building is magnificent with pretty view of the ocean

I booked a queen bed room but got a twin beds room instead

The concierge was very helpful.

Unfortunately we feel this property was falsely advertised on booking.com. Before booking please be aware of the following, There is no refrigerator in the room - it is a wine cooler at can not refrigerate cold goods or medicine. The pool featured in the photo costs an additional $12 per person, per swim. This pool was closed our entire stay due to weather. We also had lots of confusion with the payment.

the bed was very comfortable, the views from the bedroom were amazing

The swimming pool shown in the pictures is closed for refurbishment

Super valueable, i have known this hotel for a long time but really excited when put a step in this room. Even lowest budget till higher class room, it have the same thing to say: EXTRAORDINARY. Believe me, even 5-star hotel, you will find the best profit/price here

The cushion should be softer, a little bit hard

Room was very nice and clean, excellent ocean views

The staff, extremely rude and not helpful, housekeeping throwing away things that were not rubbish and refusing to own up

Room was spacious and clean. Great location with lots of things around. We were on the 33rd floor so didn't notice the noise from the streets, or from next door rooms or the hallways.

Nothing really.