Centaurus Hotel Suites

Thoroughly professional, excellent cleanliness, total privacy with no nuisance.. Everything u need is within the mall... So yeah hit it.

This is a beautiful hotel! It’s clean and has a lot of comfort items to make you feel at home. We’re in town for a stressful event and coming back to this room was very peaceful. The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy. Mr. Nadir, Mr. Faisal, Miss Asma and Firyal thanks a lot.

This hotel is luxury with best view over Islamabad city. The hotel apartments are not clean and have cockroaches. The stuff are not so helpful either. Room services are really slow and they don’t have lobby boys available. My room key was not working during all 3 days of my stay and we were at 15th floor. Otherwise the hotel apartments interior and view over city was great.

Stuff Cleanness Room services

The staff were super friendly and very accomodating. The location was fantastic right next to the Centaurus Mall which had all the shopping and leisure amenities one requires for short trip to Islamabad. The suite I stayed in was spacious, clean and very comfortable with good house keeping.

The staff were accommodating

Showers was cold, property was not clean. Receptionist was hard to get a hold off. Swimming my kids were not allowed to come with me. I checked out early it was that bad

The staff was really friendly. Mr. Zain, Asma and Abu Bakar were really helpful. The location was great.

The service, the staff especially Anil and Asma were really helpful and friendly. I really enjoyed my stay and looking forward to book this hotel and the same I was in 203 in Tower B again inshallah

Bringing water in the room took quite some time apart from this everything was good

The security of the place

The room was comfortable, and well-equipped.

The check-in experience was horrible. Check-in was supposed to be open at 2 pm, but I had to wait till around 4:30 to check-in, because rooms weren't available. Some other guests looking to check in faced the same problem. The worst part was that they got all of us to pay when e first got there, but then made us wait to let us in our rooms. Had they not taken the payment first, I would've left for another hotel.

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel

The Room and locations

Breakfast

There was a slight wait to get the keys but the staff was helpful

The bed sheets were dirty when we arrived, we requested to washroom supplies which were not provided. We also had to ask multiple times for a boiler kettle.

There is no connection between the three towers. We needed to walk outside to collect breakfast. The quality of the breakfast was fine.

No connection between towers. Our flight touched down early, but they did not allow us into our room, despite the room being vacant. Receptionist Abu-Bakr was cordial and cooperative, and resolved this for us, but the initial female receptionist was not helpful. The bathroom shower has hot water, but leaks water after 4 minutes.

The reception women irsa was amazing and so kind

Nothing

The property was perfect clean and we felt very comfortable the host at the reception called ali was very welcoming and very helpful a genuine nice person

The property was perfect clean and we felt very comfortable the host at the reception called ali was very welcoming and very helpful a genuine nice person

The location

The staff is extremely unprofessional. Bathroom was leaking and there was an entire pool of water on the floor. The wifi did not connect and when I called them to complain, I was told that IT team is not available right now. The problem was eventually resolved after an hour of dialing various numbers. The apartment also had a strong and unpleasant smell. I had initially decided to stay for a few days there but decided to cut my stay short and checked out first thing in the morning.

The location is lucrative due to adjuscent to Centarus Mall. The reception staff Mr. Anil treated me with great respect and he was extremely cooperative. Guest relationship officer, Miss Umaiza, welcomed me well and was keen to make the stay comfortable. Last but not the least, at checkout, Miss Ayesya bid me farewell with smile and checkout could not have been easier than this.

Need to focus on cleanliness. The commode seat is very tightly place in the washroom of studio apartment.

The location is exceptional and the staff was very kind. guided us a lot. Mr. Anil was very helpful and responsive to our calls .

The location in the city was great..

Frequent drilling and hammering noises coming from adjacent property. The poor service desk and reception of Tower B. Frequent issues of non-heating, cleanliness, bathroom smell and missing hot water..

The hotel and amenities are exceptional

There were a few issues but Asma on reception was very helpful and resolved the matter quickly

the facilities were excellent

Suitable for family

Difficult to commute between Tower A and B.

Staff was very helpful, Faryal she was very helpful and friendly. Also imtaiz and asma they were very friendly. I really enjoyed my stay and looking forward to come again, The host arsh at night shift helped me a lot and he was very friendly too. Much appreciated

Staff was very helpful and friendly especially Aneel Khalid Duty Manager, he accommodated very well. Highly Recommended

Staff was so cooperative. Giving this 10/10 just because of Nadir Ghori's hospitality

spacious, clean, everything was in working order

bathtub was not in the best condition. temperature was not easy to adjust.

Spacious apartments with microwave oven stove, washing machine, etc.

Bathroom tub ws leaking. Had to change apartment. next apartment had washbasin leaking which was fixed but half the evening gone dealing with plumbing issues

reception staff was very good and pleasant especially Asma

poor room furniture sanitary

they made me wait at the lobby more then 3 hours.. I just stud up.. and went to someothere hotel.. i was a regular customer.. but everytime they made me wait 1 hour.. but this time it was pathetic… please don’t book this appartament.. staff is helpless and rude

The taste of the food can be made way better and also the interior designing of the suite.

The prices are too much and the room they gave was on 1st floor with absolute no view.

The guard's behavior on hotel apartment parking entrance