Liked the ambiance, the theme, very organized and attentive staff, especially on check in.

The food in license to chill was very overpriced for the taste. The food was “blah” and tasted like it was pulled out of the freezer. For heat and eat food, I’d expect lower prices.

View from room

Neighbors

The view and restaurant, pool, spa

Nothing

2 king beds in the room and a great view from the balcony.

The indoor pool was freezing

Room needs a thorough cleaning, spiders and webs all along the ceiling, air conditioner intake vents were filthy. Chairs on the balcony felt unsafe to sit in. Need a site map that is easily understood.

The room with a lake view was very nice and the view enjoyable. Truly appreciated the convenience of the golf cart shuttles around the property - many hills! :) The pool with food/drink service was great as well. You did not have to leave your table and continue to enjoy poolside.

Only thing that was negative was shortage of staff during the week specifically. Especially since you had a convention there and many people at the property, there was one person trying to run the front desk - check in and out, and the informaiton desk. Also, should advertise what is closed on the property and when, to avoid confusion, i.e. bowling alley was closed during the week when we were there. Yet we found a location close by for this entertainment.

Variety of activities and food was excellent. Great Labor Day celebration.

The air conditioning in room was super cold but couldn’t be adjusted. Entertainment should go later than 9 on Saturday nights.

Rooms were clean, comfortable and quiet. The pools were clean and comfortable too. Staff was friendly.