Struttura molto bella e moderna.. spiaggia bellissima con un mare stupendo.. cibo buono e personale molto cordiale

Da migliorare la pulizia giornaliera della stanza

La barrera de coral y las instalaciones eran perfectas. El personal muy amable.

Creo que deberian tener un poco mas en cuenta el tema de las intolerancias de los huespedes. Mas opciones sin gluten y sin lactosa (ya que hay pocas) y con carteles visibles en los buffets. La calidad de la comida podria ser un poquito mejor pero en general no estaba mal.

Accoglienza e disponibilitá alla reception. Staff del ristorante disponibile e attento. Servizio da Nino, in particolare Mr Ahmed.

Ristorante con poca scelta e molto ripetitivo. Qualitá bassa. Bicchieri di plastica per vino non graditi per un 5 stelle. Animazione scarsa e molta poca professionalitá. Poco inglese e zero italiano.

Mi è piaciuta la posizione del resort in una baia meravigliosa , con il mare dove anche i bambini possono fare il bagno. Mi è piaciuta la cura dei giardini e l' atmosfera rilassante. Personale gentilissimo. Walid il ragazzo delle camere bravissimo e gentile , anche i ragazzi della reception in particolare Ahmed e i baristi del bar la Medina .

Il cibo dopo un po' è sempre lo stesso. Non si muore di certo di fame , ma secondo me andrebbe variato e curato un po' di più .

Odličen hotel,vse zelo čisto in urejeno,lepe velike sobe (superior z balkonom in pogledom na morje).Zelo prijazni uslužbenci,top lokacija ob plaži s čudovitim koralnim grebenom

Pogrešala sem več morske hrane

Struttura molto bella da vivere, completa di tutto, tranquilla e tutto a portata. La spiaggia molto comoda e barriera corallina sottostante stupenda

Lo staff molto accogliente e disponibile! Struttura molto grande e ben fornita! Grazie ancora di tutto!

Old dated ..need renovation

So old

Deniz ve ıslak alanlar kesinlikle çok iyiydi. Tesiste Bar / Cafe olanakları da gayet başarılıydı. Çalışanların güleryüzlü ve çözüm odaklı oluşu bizi memnun etti. Yürüyüş alanları, Relax Area ve Fantasia bar çok güzeldi. Resepsiyonda bulunan iki Ahmed isimli personel çok ilgiliydi. Her ne olursa olsun yardımcı olma odaklı bir iş prensibine sahipler. Personel Şefi de oda değişkliği yaptığımızda kendisi bizzat ilgilendi. Her gün eksikleriniz giderilse bile sizi gördüklerinde soruyorlar. Tesiste kesinlikle şezlong/havlu/ şemsiye eksikliği yaşamadık.

Yemekler malesef çok kötü. Yani damak tadınıza ya da zevkinize uymaması çok normal olabiliyor fakat bu oteldeki yemekler ciddi anlamda problemliydi. Sanırım kullandıkları yağda ya da (kırmızı) etli yemeklerde ayrı bir sorun var. Çok çeşitli yemekler var diyemem ama dediğim gibi olanlar pek keyif vermedi. Malesef haşlama yemekler (sebze ağırlıklı) tercih ettik. İlk defa birçok tabağın olduğu gibi masada kaldığını gördüm. Bir diğer eksiklik ise animasyon ekibi. Yani tatil yapanlardan ayırt etmek pek mümkün değildi. Utangaç ve soğuk durdukları için malesef etkinliklerde enerji geçmiyor. Saat 15.00 gibi ana havuzda anlamsız bir dans gösterisi yapılıyor ve tam olarak 3 dakika sürüyor. Hala ne olduğunu çözemediğimiz esrarengiz bir şovdu.

נוף יפה מאוד, אווירה נחמדה, חדר חמוד, הצוות נחמד, הצוות בידור חמודים ומדברים אם קצת חופרים. אבל סהכ היה בסדר. החוף הצמוד למלון מושלם, מים צלולים ונעימים.ג

האוכל - לא היה מבחר גדול ולחבר שלי נהיה קילקול קיבה. אבל אני חושבת שככה זה בכל סיני. לא משנה לאיפה תלכו. גם המכונת מיצים שהייתה שם ביום האחרון שהיינו שם המיץ היה מקולקל.

We've stayed for 6 days The resort is beautiful, well maintained and very clean. The staff are very welcoming, helpful and kind. . The beach is great. The access is not too bad, just need to go down the stairs but we didn't experienced difficulty (with 3 & 6 years old boys.) The room is spacious and clean. Everything that we needed and asked for from housekeeping was immediately answered. The all inclusive: free drinks beers and cocktails. Also snake bar with food for lunch. Good location - close to the famous Cafe Farsha and the old city.

The food is just bad. We didn't like it in any meal. You find things to eat and won't stay hungry but its defenetly not enjoyable ( the Italian restaurant "nino's that you can dine only once during the stay without extra charge was the best meal we had during our stay) No wifi in most parts of the resort

The beach is absolutely gorgeous

Nothing

The staff is nice and friendly and they listen and care about the customer's opinion They listened to us and improved the quality of the food after we asked them to do so... In addition to the place close to the town... Very comfortable

no wifi in the room

I loved the all-inclusive buffet for breakfast, lunch and dinner. The pools were excellent, and the resort was located close to the old market, Soho square, and Naama bay. The beachfront was so lovely; you can go snorkelling there and see various coloured fish. Snorkelling was amazing. The staff was great, and they always helped in every situation.

Mr. Hany was very kind to us and the service is very nice. The private beach had some corals and we saw beautiful fish!

A big hooray for a reception staff that also has women receptionists!! Smooth and professional check-in process. Big pool with a nice pool bar next to it.

The dining room is crowded, noisy, with bad light (we felt we were eating dinner in the darkness) and worse of all - almost no AC. In August (!!). It was so hot. We didn't enjoy any of our meals. Furthermore, food is average, could be much better. Most of the coral reef is dead. Very sad to see. There are still many fishes, but not so much coral. Such a shame. Ras um sid used to be amazing. There seems to be some hostility between the hotels sharing the beach. Jaz Fanara does not have a jetty. You need to swim through a sandy bay and then exit through a gap between the (mostly dead) corals to reach the snorkeling area. The hotel next door has a jetty but does not allow Jaz Fanara to cross to its beach territory. The bar is a bit above the beach, and they do not give you water bottles, only water (or juice) cups. Not so convenient when you want to stay on the beach and be hydrated. Other hotels give you water bottles.

The animation team🥰🥰🥰 We had so much fun with them, they were actually so great and very helpful 😊😊 Everyone of the team were keen that we were having fun and enjoying our time. Thanks to everyone of them SKY, SPACE, MAMO, KATYA, VERA, QPY, OLGA

Was the worst vacation I've ever had.. 1- THE STAFF😡😡😡 weren't professional at all, once they knew we are Egyptians they change their attitude and behaviour. Since the check in with Mr Hanna They all were rude with us Egyptians and they didn't want to help in anything. 2- ROOM CLEANESS wasn't good, I complained about it from the first night but they didn't do anything. 3- Beach itself was very good, but the road to it was horrible was like 3 floors down and there was no toilets around the beach if you want to use u have to go up and the way is like hiking It was really hard 4- NO BEACH BAR, was also up and no snacks in it 5- FOOD. was good, no varieties not even in the salad bar. The food was routine and didn't taste good Really bad La GAZELLA restaurant that was suppose to be elegant with good view no AC in it, in this hot weather This hotel is really bad for JAZ GROUP it ruined the reputation the group

Staff was very friendly

The beach is so far, in need golf car.

Staff, location, value, food, beach , Corals

Room size, toilet overflow,

Pools, staff and foods

Nothing

swimming pool was good

standard room is sooo bad. I wouldn’t recommend anyone to get a standard room

The staff was so great. thanks, ahmed, waleed, jimmy, mira, boyka nasser and Mohamed. everything was perfect.

nothing, all of it was good

Amazing resort. We had a beautiful apartment in front of the pool. The staff is very helpful and polite. Special thank you to the night manager Mahood. Very beautiful beach. Hotel very clean. Drinks and snaks included all the time. Special decoration in the room from the cleaning staff ( Bambi) Different restaurants variety. Everything amazing and lovely. We will turn back for sure

Nothing. We loved everything.

The pool was nice.

The food was absolutely terrible in all of the restaurants, which is rather surprising. No flavour! There wasn't a variety of food compared to hotels I have been to in Egypt. The restaurant itself was dark and very outdated. Because it was on the top floor there was no option to sit outside. The Italian restaurant was the worse. The service at the Italian restaurant was awful and hardly any of the staff looked happy. Some guests were treated better than others. For example, they were given breadrolls with their soup but we were not offered any.

great location and beach. exceptional staff and service. very clean and well kept property. great room (junior suite).

food could have been better as was bit bland. no assistance with luggage outside at check in or out.