great location

small lizard enter the room while door is open

the food and beverage offering was great and the beach was beautiful.

the front desk staff were not knowledgeable or flexible the room decor was dated and not what was expected considering the cost.

The hotel is located on the best stretch of beach in zanzibar, not affected by high or low tides. Service is 5 star. The general manager tuan and his staff all make a tremendous effort in ensuring you get the best service possible. 5 star hotel, 5 star service, 5 star food, 5 star location.

Nothing

Amazing stay !! There is no better Hotel in Zanzibar The amenities, the room, the food, the location and especially the staff, everything was perfect. There is no better location in Zanzibar, it's located in the northern part of the island which is much less affected by the tides than the rest of the island. Compare to the other hotels nearby, the Gold has THE best private beach, it's wide, clean, very well maintained and the deckchair are very confortable and spaced from one another. The room is great, the bed very confortable and the housekeeping will come twice a day, including at night to prepare your bed, set the mosquito net and spray it with repellent. Not once have we seen mosquitos in our room, a huge advantage for a peace of mind when traveling in Africa. The food at the buffet for breakfast, lunch and diner is just the best: savory, fresh, and the menu changes everyday. It's mentioned on almost every comment here and it does not disappoint. Definitely recommend to get half board or all inclusive. A huge plus : they use a particular mix to attract any bees, mosquitos, hornet.. outside of the restaurant, you won't be bothered there as well. The best part is yet the staff, amazing!! everyone is so genuine and kind its incredible. Huge thanks to Emanuel who maintains a breathtaking vegetable garden , he will be very happy to show you around. Latifah at the beach, Whadija at the restaurant, thank you so much. Congratulation to the Genral Manager for maintaining a perfect place with a great, great team! Thank you

My wife and I stayed at Gold Zanzibar for 6 days for our honeymoon. Everything was amazing and beyond our expectations! The room was super clean, and the food was amazing. We also got two coupons for dinner and a massage as a gift for our wedding, which was very kind. But the reason, the resort will stay in our hearts forever, is the staff at the hotel. They were all so nice and really made us feel like at home. I would like to mention Jackson from the reception, who always helped us with the right answers and Issa from the restaurant who always welcomed us with smile and kindness. In the evening, the staff from towel center played beach volleyball with us, so we got an opportunity to meet and hang out with them. They were all so nice and helpful, especially Said who is funny and lovely guy with good sense of humour and best volleyball player! Staying and Gold Zanzibar was lovely experience.

We had a fantastic stay, the manager Tuan and his crew were amazing and very helpful. They always made sure we had everything we needed and were very professional and service minded. The food was excellent, both in taste and quality and a good variation. Good location next to the beautiful beach with the best sunsets on the island.

Extremely friendly and helpful staff On the best part of the beach with lovely sunsets Fantastic food Nice pool Fantastic beauty therapists! Great massage.

Staff do not remove towels from unused deck chairs by the pool. People think they can reserve a chair for whole day and disappear for 2 hours. Manager was extremely receptive to this feedback and pleased we raised it. Hot tub near the pool would be a nice addition. Renovation works were noisy during massage.

This hotel have overall a great and lovely personnel. Starting with the Manager up to the guys who playing volleyball or being the service personnel in the restaurant. The beach and ocean is beautiful. Clean and Chrystal blue. We do have got an upgrade of the room and of the full board to all inclusive. The service was great and always friendly and asking for your need. The rooms were very clean. The food was very good and had a compressive offer of different causes. We can recommend this hotel in any question and in any topic. Thank you so much.

Ee couldn’t found a negative aspect.

Great hotel - design, features, staff, food and cleanliness

Not much - the gym had a strong smell of paint but guess what - it was just painted :)

This location has it all: amazing location, food and service.

Nothing!

Our experience at the Gold Zanzibar was incredible. Firstly the staff - every member of staff was helpful and friendly; they went above and beyond to make our honeymoon special. There were a couple of staff members - Sumatra and Ali who were particularly memorable, smiley, sweet and fun. I have to mention the manager, Tuan, who was always present and on hand to offer help and advice. I don’t know where the hotel chain found him, but he’s a star! He was so attentive and friendly. Next, the food. It was top class (especially the grilled seafood.) The breakfast had a huge array of foods on offer and they did a special barbecue evening by the pool that left me in awe - they had aufoos you could possibly want! The hotel itself was stunning - it was impressive to look at and walk around with lush foliage everywhere, a kitchen garden, beautiful pool and beach. Plus, our room was phenomenal - loved the raised bed and the bath and shower; the layout was spaciouse and cool. Other than the main parts of the hotel, what I felt made our trip were the little touches. For example, everyday the towels were folded into different shapes and they sprinkled our bed with petals. We were also given a candlelit dinner on the beach, to celebrate our marriage, that was wonderful. They welcomed us with champagne and made us feel special - it was touching. I’d highly recommend staying here and will be back in the future (maybe for an anniversary!)

If I was going to offer any suggestions (and be really fussy) I’d recommend trying to speed up the service on the beach, which was quite slow, and having more staff dedicated to room service - as it wasn’t always reliable. Also, the coffee really wasn’t that great… But - as I said - that’s being very particular

Amazing hotel, spacious rooms, perfect view and beach, feels like a dream. The staff was pampering and super friendly. Since we keep Kosher, the manager and the chef approached us and kindly offered to prepare special dishes for us. They even offered to make us sandwiches for the travel on the morning we left. The food was the best we had in Zanzibar. It was hard to leave the hotel, we will definitely come back.

The price, but it was worth it

Everything, buffet breakfast and dinner was fantastic

Nothing

Amazing design and room size, located by one of the best beach in Zanzibar, quality food and very quiet in April. We were also allowed a very late check-out at no extra charge.

Good pool. That’s about it.

The rooms are very odd, and although the bed was comfortable enough, the layout was strange and dysfunctional. The gym is really poor. Hotels that cost this much in closed season should invest in a proper gym. It is hardly surprising they have very few pictures of it on their website. The price of drinks is scandalous. Don’t bother. Walk 100m on the beach to the hotel next door where you can buy drinks at an almost reasonable price.

Amazing hotel in very good place. Meal was the best from all places we have visit on the island

Had very sad experience with hotel management. No respond on phones or emails. On arrival hotel manager even didn't show up when i told that I would like to talk with him. They decline my card 2 times(i payed same card other places and everything was fine) and finally from the third time i didn't get the room which i would like to.

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they asked me to pay extra for one person even though the big villa i booked had 2 rooms and accommodated from 2-4 people and we were 3. the gold restaurant food was REALLY bad. the kalimanjaro hotel was nice, not bad food. the pool service was slow, we waited 40 mins for 2 pineapple juices. we found a huge spider web under the sink. overall, the stay wasn’t worth the money we paid at all.

everything was wonderful. staff were polite and friendly. Dinner and breakfast buffet was fantastic, and verity.

Lizard inside our room

the hotel is very clean, the rooms are very comfortable and spacious. the staff are amazing.

nothing, everything was amazing.

Every single thing. What a stunningly luxurious stay

The all inclusive alcohol options were limited and tasted horrible..but in all honesty thats pure personal preference.

Beach

House keeping