Yeah, they r breakfast it was good I like it everything you guys

For me, everything was good

Very organically flows from indoor to outdoor. Clean, good service, good food and lots of amenities. Perfect for the baby.

Great . Great

Nothing

The service is good and there is an effort of "pampering". Always someone visible. This is a good, smaller all-inclusive hotel of fairly good quality, just not worth the price-tag.

- Overpriced. For a hotel that charges this price level and is "all-inclusive" it is simply unacceptable to charge another 50 usd just for the use of the sauna or steam bath area. - The hotel is in need of renovation, the room corridors especially are from another era, and the buffet restaurant is not modern at all and could do with a revamp. Some restaurants like Zen Lin and Lucca look like they have been recently renovated and you can notice the difference compared to the rest of the hotel. - Pool cocktails were really weak and not made with a' brand spirits. No consistency in Margaritas (some times too sour, sometimes too sweet). I specifically asked for a "havana mojito" and watched the pool barman poor some other rum in it. Of course I asked for them to be made again, which he did without hesitation, but wasn't particularly happy about it (no apology or interaction). It may have been the language barrier as well, but this doesn't happen at the four seasons. A stayed at Le Blanc in los cabos and found the level of service, food and choice much better. - The food was ok, but i felt there was a problem with execution (poor training?). Eg the taste of the dishes at Zen Lin was excellent, but the pasta in the pad thai was inedible (not cooked). - For a leading all inclusive hotel, some things could be done better. Eg, No cocktail menu in restaurants, just a "cocktail of the day". The wines are lacking and of much poorer quality compared to European all-inclusive hotels (see IKOS resorts, 300 wine labels). Also no follow-up in reported problems (standard in leading 5* hotels). - Keep in mind this is actually a small hotel, with just 1 bar in the day (pool bar) and 1 in the evening. Not much to do in the area or in the hotel. No entertainment program available or at least I didn't notice any. - Pre-arrival communication was bad. No or delayed response to my emails and whatsapp messages.

The entire staff was universally excellent and super-friendly. Best pool service of any all-inclusive. Best food. Awesomely-maintained grounds. Three large pools plus a warmer kiddie pool.

The 8-8:45 pm nightly entertainment was way too loud for my liking, as I'm an early-to-bed, early-to-rise person.