the location

everything

clean and good location

The staff was amazing. Friendly, helpful, really, nothing we could have wished for more. Also very nice pool and very clean and good restaurant. We trusted this restaurant completely. Kololi beach tried to have some kind of activity every day, which is commendable. Location for us was excellent except for the bar across the street (see negative comments). We loved Kololi so much we will definitely be back and hope to great the same staff again.

A bar across the street has a license to have live music till very late. Not the fault of Kololi (they were there first), but in practice, one side of the building suffers from a lot of noise (and so do the other hotels in the neighborhood, I guess). Staff was very friendly and did their best to move us to another, more quit, location immediately (again, many thanks). But in practice, Kololi can not really rent these rooms out anymore and shouldn't. Further, and we get to the really minor stuff, the shower doors are not well designed or put in place. As we were in two similar rooms (a noisy one and a quit one), we could compare, and they both had the same problem of not smoothly closing on one side. Also the same problem in both rooms was a little musty smell. With the use of the room you didn't notice in practice, but a good look at the airco for instance will probably fix this.

Sits on a huge scenic land

Rooms are not uniform 😒

Staff are very accommodating and provide excellent customer care. There is a very relaxing feel around the hotel grounds and excellent atmosphere- it is not too crowded. The room given was spacious, clean and the bed was very comfortable.

What I didn't like (initial room given close to music from street) was promptly addressed by the concierge with his excellent customer care.

We had a stone apartment, well equipped and everything you need inside. It's perfect, if you want to cook by yourself. Staff is very friendly. We would recommend it. Please be aware, that wifi is not always working, but it is very easy and cheap to buy a local SIM card and mobile data. Furthermore, if you have stone apartment: at night, it's loud due to music and dance - but this is the normal thing in The Gambia. We enjoyed our stay and will come back.

The serenity of the environment

No Wi-Fi and there was no intercom so communication was difficult

The environment was good but it lacked intercom to reach the front office when there was a need to contact them particularly about the poor Wi-Fi. Breakfast was not part of the cost neither was there TV for those who traveled for work not leisure

Guests should have the option of bed & breakfast particularly for those who are not on leisure trip. Lack of intercom , poor Wi-Fi service & no Tv after a long day