It’s a nice hotel but didn’t change much over the years. The staff is really nice and helpful in general.

Size of the room, the view, and the breakfast

The hotel is beautiful and staff is friendly

Very slow service at the restaurant and some food not properly cooked.

grounds are lovely and staff friendly and helpful

my room faced the back so didn’t have much light

My stay was so memorable and I was quite sad to leave! The staff were awesome. Very friendly and attentive. Shout out to Charlene 😉 Beautiful, cosy. Wi-Fi was a bit unstable on my first day but IT fixed it and it was seamless from then till I left. Breakfast selection was very good, totally worth it.

Noise from the passage came into my room quite easily… the walls/doors must be quite thin. Soundproofing absolutely necessary.

Clean rooms and friendly staff. Delicious food

Nothing

the only reason I booked to stay at Windhoek Country Club and Resort was because when we booked online your advertising showed pictures of a river that you could float down on tubes. my children were so excited for that. they were extremely disappointed upon arrival to find out that it was not there anymore. it’s false advertising and due to that fact I was extremely annoyed at having to pay for my accommodation when the ONLY REASON we had chosen to stay there wasn’t there anymore. secondly, your reception staff were incredibly rude … one of them insinuated that I was a thief. they were unhelpful and extremely unresponsive. luckily for us we were only staying for 2 nights. the corridors leading to the rooms smelled of smoke. thankfully the rooms didn’t but if we left our doors open the smell would have come inside. As a result of all this I wouldn’t choose to stay again and I definitely wouldn’t recommend to anyone.

very good stay, outside of the city but nice rest by the pool and very efficient and clean

the pool was a bit smaller than I expected but it’s the biggest available around