Overall it was a good stay, the night vibes and the variety of the different restaurants was great.

I was shocked by the quality of the room design and the poor materials used in the bathroom. As for the cleanliness of the housekeeping, it was fine, especially since the smell of the towels was bad and the room service did not match the level of a 5-star hotel.

Perfect

Staff Food Facilities The place is convenient for kids

The feel of luxury plus exceptional service! The food was so tasty aswell. They gave us an upgrade for my husband's birthday and the guest relations staff Sara helped to organise everything. It was a dream hotel! Thank you so much to every single staff member!

Nothing!

I liked there was plenty of stuff in one area .

Our room was old and not 5 star .. I was extremely disappointed as the 3 of us came from jeddah for the weekend to relax as we all work in aviation and had a busy hajj period we could not get in to any of the restaurants on both nights as u had to book 48 hrs notice and this really was bad for us as its our of the reasons I booked rixos .

great property

the staff was rude

Spacious rooms, access to pools everywhere, all inclusive meals, balconies for all rooms but so e rooms are with passage view, shuttle to go around the resort, access to aqua pools inclusive.

Rooms are not well maintained given the priceses, the beach is not for swimming (you have to walk for more than 1 km on shallow water to reach a deep water for swimming), there is nearby sea activites (jetski, boats, parashutes, etc.), loud parties until midnight although it's family oreinted. All the above aside, I had 2 other issues. While booking, I wanted to accomodate my family of 6 and booking.com gave me the most expensive option (2 different family suits). I tried different options and called the hotel and were no help. So I had to prpceed with the booking. When I got to the hotel, I found that 1 suit is enough to accomodate my family and I can add members to the room with feaction of the room cost; which will save me at least $3,500. The hotel management was unable to help me chanhe the booking from the 1st night and I ended up with 2 suits but using only 1. By the way, the suits are also way apart and useless to me. So please take note and book through the hotel right away. Another issue whike leaving thay informed me that there was a broken glass top and charged for it. This is acceptablw only if the rooms were well maintained and clean, not its current conditions.

Food and service

Nothing

The place is amazing with the facilities in general.Kids club is taking care of the kids. Variety of food in the place.

The staff are not professional while talking to each other specially if you understand Arabic. This is really made us disappointed. The cleaning staff are not taking full care & they just want to finish the clean work.

I would like to take a moment to express my deepest gratitude for the incredible experience I had during my recent stay at your remarkable hotel. I am truly grateful for the exceptional hospitality and impeccable service that made my time with you so special. First and foremost, I would like to extend my heartfelt appreciation to the amazing receptionist, Ahmed Elsaka. From the moment I arrived, Ahmed's genuine kindness, professionalism, and helpfulness made me feel welcome and valued. His attention to detail and willingness to go above and beyond to ensure my comfort truly exceeded my expectations. I would also like to commend your outstanding housekeeping team. The cleanliness and meticulous attention to detail in maintaining my room were truly outstanding. Coming back to a perfectly arranged and spotless space each day added an extra layer of comfort to my stay, and I cannot thank the housekeeping staff enough for their dedication and hard work. The culinary experiences at Rixos Premium Seagate Sharm Elsheikh were simply exceptional. The taste, quality, and diversity of the food surpassed anything I could have imagined. Each meal was a delightful journey of flavors, expertly prepared and presented. I applaud your talented chefs and kitchen staff for their remarkable skills and their ability to cater to every culinary desire. I would be remiss not to mention the fantastic entertainment facilities at your hotel. The range of activities and performances provided an atmosphere of fun and excitement throughout my stay. From engaging shows to interactive experiences, there was never a dull moment. I truly appreciated the effort put into ensuring guests like me had an unforgettable time. Once again, I extend my sincere thanks to the entire team at Rixos Premium Seagate Sharm Elsheikh for making my stay an exceptional one. Your dedication to creating memorable experiences shines through in every aspect of your service.

Nothing! Some minor maintissues in the room.

Breakfast was great

All inclusive was exceptional

Quality and food variations were almost ok, but it could've been better. Some components were not well introduced in the main bouffe.

The room was clean and big. Service was ver nice. Resturants are good.

Nothing

Being all inclusive

The pier was too far and shuttles weren’t provided regularly

hotel great greatest experience ever service was amazing Sara guest relation will take care of you

nothing

the best place for family vacation

the staff are really nice except for the concierge services they are so bad and unhelpfull upon booking they offered variety of resturant choices but when i reached there i couldn't book in any of them so i ended up eating every meal in the main boufet also the kids club are playing with children in russian so if your kid is a non russian speaker don't take them there

concierge

the pools were large and not crowded. beach towels are provided at the pools and at the beach. the beach is big and the sun beds not very close to each other. the sea was not accessible from the beach, and the snorkelling spot was ok.

the bar was not amazing, cocktails are served in paper glasses and this is not a 5* level. we booked a Premium room and the balcony was pretty small, without a spot to dry swimsuit or wet shirts - we used the 2 chairs on the balcony to dry clothes but it is not what we expected. another improvement area was the shower. the glass wall was definitely too short and it was impossible to shower without flooding the bathroom. lastly, the reservation system for the a-la-carte restaurant was not working- we tried the first day and apparently everything was fully booked for the following 4 days. we went to the reception and they booked the restaurants for us but we expected a batter way to manage that.

In Rixos all make the family happy The place satisfies any family with kids: they are caught all day with activities and easy to make new friends so its quite interesting how they close the day with not so much energy left but still wishing to play more Food quality, facilities, people help and entertainment make Rixoxs an amazing world apart also, people working there look happy so probably it's quite a nice environment also for them and we could feel it Sincere compliments to the management and their team

The facilities, the staff, the ambience

Had awful food poisoning