close to home

It was old. needs major upgrading

The breakfast was very good, with regular changes in the menu, so we don’t get to eat same thing everyday.

Our rooms were close, but not connected. I was always on the hallway going to check on the rest of my children.

I booked this through booking.com. After booking I read more reviews, I started to get worried as many were not favorable. To our surprise, we did not experience any of the complaints that we read. The water was hot and good water pressure, the staff was friendly and helpful. The hotel was beautiful and clean. We would absolutely stay at this hotel again. The value for money paid was more than fair. (We stayed here the week before spring break). Oh, and the beds are above average (unlike some reviews stated.)

Kinda bummed that the breakfast buffet was only on weekends. From a management view I understand the cost versus guests would equal a ton of wasted food. There is the option to order from the table. I graded this super hard and somewhat selfish, but the breakfast buffet was that good.

nice, walked around, comfortable, quiet rooms

Very comfortable, welcome feel to the atmosphere. Staff very friendly. Restaurant was reasonably priced and the Ribeye was fabulous!

Sink had a small leak, and the sink was clogged. Vending machines had drinks at $5 each, way too much after we are spending a pretty penny on the hotel itself.

The atmosphere was great. Exhibitions were very interesting and educational

None

Room was spacious.

I paid $140 and feel like that's definitely the most anyone should be paying. Check in was OK. Not the friendliest bunch. I feel like the guy didn't really tell me what the hotel offered. Outdoor/indoor pool was not heated like they told me before and during check in. Both pools are kind of small. The indoor pool room smelled so bad due to the high levels of chlorine. At night you have to get your pool towel from like a vending machine. Towels have trackers, and if you don't return it, they will charge you. Felt like I was staying at some ghetto hotel. Gym is a decent size but very old equipment. The carpet in the room/ hotel was stained/ dirty. It needs a good deep cleaning. The bed was very hard/firm.The TV in the room was too small. I booked the island view, but it was not a nice view (view was of the parking lot and Schlitterbahn.) Mini refrigerator was kind of loud. Rooms are older/outdated. There's not much to do in Galveston; it's definitely not a place that you need to stay overnight, and the beaches are not good. But if you decide to stay overnight, I would only recommend this hotel if you are paying under $140 and it's summer so you can enjoy the pool.

Bed was amazing

Nothing

Everything

The staff was very attentive and accommodating during our stay due to losing my FIL

all the activities they had for the family, great place to spend Christmas

they can improve on cleanliness. I noticed that there was some dirt marks in the bathroom. The shower curtain was not fully placed on rack, one of the chairs had a broken leg. There was no microwaves in the room, which was very inconvenient