The hotel is just a fairly short walk from the station so it is convenient for those visiting by train. It is also well placed for the Prince Shopping Mall and a pleasant walk of about 20mins to the Ginza-dori. The hotel is kept spotlessly clean and the staff are all very friendly and helpful. All-day avaiilability of complimentary coffee and water is also a plus. The shower water pressure is excellent, and so are the DHC body soap, shampoo and conditioner,

Although not a problem for those staying just one night, we stayed for three and so the breakfast became a little monotonous. The pillow in the bedroom is uncomfortable and it may be best to have two (of different types/firmness).

Good size rooms and wonderful staff.

Stayed in room 202 and there was a machine noise going on and off all the time. Kind of annoying. .

The family room was great! The location is also fantastic.

Nothing…

The breakfast is very good. Lot of varieties for bread. I love the curry rice. It is yummy.

Staff are very friendly and helpful. Breakfast is pretty good. You can get toiletries at the lobby near the lift.

N/A

Location, cleanliness

Breakfast

Quiet and new

If there is onsen, that will be ideal.

Central location (once found). Quiet rooms, and reasonably spacious.

Hardly any streetside signage outside building, and entry stuck in a carpark. Breakfast comprised over-processed foods for Japanese palate. Nothing for westerner. No bath salts provided.

The breakfast was good the washing machine was handy the tools to clean off ice and snow for your car was handy

The location is excellent within walking distance from the Train Station.Staff are very helpful and the the hotel reception services are very efficient！I can sure I will be back again.

Room with reasonable size, big and comfortable bed. Staffs are friendly. not too far from the station. Breakfast is simple but nice.

more choice for breakfast will be nice

Free Breakfast with a few choice but tasty. Room were bigger than expected. Value for money.

None

The staffs are very kind. They are very service mind. Room is clean and spacious. Located not far from the station. The price is very affordable for a quality.

Separate room for my daughter. Spacious too

Nothing

The stuff are very friendly. They serve free breakfast(quality is fair) when we stay, not sure if it's long term or short term service. The location is good, just 6mins walk from station and a Lawson at the next. Nice bedroom, we took a bath.

Not sure if we chose Accessibility room or what, but there is no closet and only 4 clothes hanger are provided. Room space is fair.

enjoy my stay in Hotel Rosso. very convenient location, walking distance to Karuizawa station, shopping and ski resort.

no view from the room.

Staffs were friendly and ready to serve!

Nil

Clean and tidy. Simple breakfast but nice.

Nothing

conveniently located near the major station. the room was nicely designed, bed was comfortable. breakfast was great. staff was so nice and helpful. there is a convenient store next to the hotel too. they have rental bikes at the hotel and biking around here is amazing.

none