Our family loved this apartment. It was in a nice quiet street but close walking distance to shops and train station.

This hotel makes me feel very warm and welcoming during the whole time we are there. The reception staffs are so helpful. Specially thanks to a Taiwanese girl at the hotel front desk, she’s so helpful and gave us a lot of great advice for traveling around Kyoto.

The location is a bit out of the main street. Need to walk around 8 mins to get to the area for coffee, food, subway.

房間很大，可以一次攤開約5個行李箱，並且有廚房及豐富的設備可以租借，單人床也很大很好睡，地點距離鬧區四条走路約5分鐘即可到達，附近也有多間超市可以採買，櫃檯有台灣服務人員非常熱心及友善，讓我們感覺像住在家裡一樣。

完全沒有不滿意

The location was nice and central. But also extremely quiet streets which were so lovely. The staff were also extremely helpful and the lobby had so much useful information

No negatives

前台的接待人员态度很不错，有会中文的员工，酒店离便利店也近，附近安静，休息的很好。房间卫生ok，有咖啡机，小厨房该有的都有。出门走几步就是公交车站，几站就能到京都站，出行方便。同行的朋友对Mimaru也很满意，下次来旅游还会选择这里；）

Suitable for small family

Location a little bit far from town. No hotel carpark.

Everything

We all loved the Pokémon themed room. The staff also pre-arranged birthday decoration and we ordered a cake in advance which was all ready for us on arrival.

It is in a quieter part of town and we had to use a taxi for most journeys.

친절한 서비스와 접대

Staff all are very helpful!

No bottle water is not convenient.

The staff were so helpful and friendly. The room was a great set up.

This is by far the most comfortable and spacious apartment hotel we have ever stayed in as a family. The coffee machine was a very nice touch. The in-room mobile device gave information on which washing machines and tumble driers were occupied and for how long - very clever! The textured wall paper made the place feel very Japanese yet modern. The beds were very comfortable.

2 suggestions; more towel racks on the wall in the bathroom, at present, only two on the door. And larger size pajamas(buttons came undone easily)for non-Japanese size bodies, or better still yukatas.

All staff are helpful and excellent! I request for help, they help me to solve the problem and follow up all , although I had check out and leave Kyoto! Thank you for all of the team, special thanks Elia!

No bottle water

当日の予約だったのですが、部屋も想像より広くて全員ビックリ‼️大人４人でも快適に過ごせるソファーやベッドに大満足でした。少し遅めのチェックインだったにもかかわらず、スタッフの方に美味しい焼き鳥屋まで紹介していただき堪能してきました。もっと早めにチェックインして部屋でゆっくり過ごせば良かったと逆に後悔したくらい…（笑）また次の機会があれば是非泊まりたいです。お世話になりありがとうございました😊

パジャマのタイプがセパレート型だと良かったです

The room was well themed, kids loved it. It was clean and well furnished. The hotel had a lot of very convenient objects available for borrowing such as board games and Apple TV

Nothing

na

na

Air Conditioning in room was poor

The hotel is very new and the room is very spacious. The kitchen is good with a big fridge. We didn't try the washing machine but there is one. We can get the amenity kits easily on our way to our room.

There is only one bus (#50) passing through the hotel, but it is also a 5min walk to the main roads and 5min taxi to Nishiki market. The aircon is located just above the bed and it can be slightly noisy as it turns on when the thermostat is kicked in. The windows are frosted glass, as I guess it is facing next door building, so it feels slightly lacking natural light.

- staff were super friendly and helped us out with anything like making a dinner reservation or giving us tips about the city - was quick to fix the ac unit in the room and the safe - whole family was able to stay in one room

- far from the train station, after a long day of walking it’s longer than you think to walk back!

The hotel is very clean and quiet at night, and the hotel staff is very kind and helpful

Nothing ever

Rooms are amazing

Pillows were crappy but all the rest was great