How the staff are friendly and cared to my every need .

Not applicable

Very clean, all staff very attentive. Spacious room and even gave us a bottle of champagne, balloons and a cake for my husbands birthday

Nothing

Simply, WOW. After 1 visit, this hotel is now in the top 3 list of any hotel in the UAE! The hotel was amazing, the staff were incredible and honestly- this hotel is so simply beautiful that it tops many other famous options out there. Highly recommend people to stay there. The customer service, the care and thought taken into making our stay memorable was amazing. They clearly have an incredible team and management. Oh and they have THE BEST BED in any hotel we've ever stayed at.

Everything

Nothing

Excellent staff and great service! Restaurants delivered high level

Wifi in room did not work

Good location

Not very professional

النظافه

لايوجد

My experience at the hotel was truly exceptional. The hotel offered a wide range of excellent amenities, and the toiletries were thoughtfully stocked. What truly stood out to me was the breakfast experience, which pleasantly deviated from the usual buffet style. The comfort of the beds was remarkable, and the television options were impressive, with the added convenience of being able to connect your phone to the screen, making it perfect for enjoying Netflix and YouTube.

The room service did take a bit longer, but it makes sense since we stayed in one of the apartments, which is in a separate building next to the main hotel.