The staff was great. The receptionist was very helpful and answered my queries. The room was clean and bright, the room service was also always on time. I’ll be coming back! Thank you so much.

Had a great time. Beautiful rooms.

Clean rooms, Staff were friendly and approachable. Restaurant served amazing Sea food.

We had a nice stay at The Crystal Goa Onyx. The location was very good. The room is clean and a lot of natural light comes in which is relaxing. Good Staff

Its a beautiful place to spend your vacation with the family and friends. The rooms were clean and tidy. The staff was very friendly. Food prepared in their restaurant was delicious . Direct access to the beach. Value for money. Had a wonderful experience and want to visit again!!!

Writing this review to share that I had the best time of my visit to goa at this hotel. It has the most beautiful location I have even been to. Everything from the view to the food and services in and around this place is just amazing.

-The staff were great-very friendly as well as professional.The rooms were pleasant, clean and facilities were good compared to other places in Palolem. Staff were really welcoming.

Very good property if you’re looking to book a respectable place than this is it. Room service, Food, cleaning, staff all are very pleasing. Really had a peaceful stay here.

Fantastic property I liked it very much. I liked the room cleaning, Ac was working good, good Wi-Fi speed, Breakfast and food was delicious.

Hotel is nice with great location and Staff. 10 on 10

Extremely clean and beautiful place. Very cooperative staff. Value for money

Our second stay at this property - we stayed 3 years ago The room was nice and spacious Friendly staff

We would not class this as a 'garden view' room. While it is advertised as such, there is a 2.5m hoarding built to separate the restaurant, which is in the former front garden and so very little else is visible. Restaurant was loud and often past midnight Last two days we had problems with black dirt coming out of the sink, shower - they acted quickly to solve it.

Untidy. Not worth spending 6132.00 for 2 rooms. Dejected. Presentation of hotel rooms are misguiding. It cannot be considered deluxe Rooms.

Tariff must be fixed based on quality of rooms and cleanliness.

Apart from the location, nothing was good about the property.

1) Water wasn't coming and had to call night guard to turn on the pump at late night. 2) Hot water was coming while opening shower tap, I cud have got killed. 3) Ac was not working properly. 4) No power backup. 5) Makeshift door, no privacy. Door was loose. It cud have hurt me and my family. 6) Balcony safety issue- balcony was open with no proper perimeter, someone cud have fall outside. 7) Stuffs were rude with full of attitude. 8) No dedicated reception. 9) Property office was unresponsive, shared all the evidences on the very first day. Unfortunately they paid no heed. 10)Dirty room. 11) Wifi was not proper. 12) Water leaking constantly from the toilet. 13) No proper room service, had to call them for basic amenities- water, hot water etc. 14) No toiletries were provided. 15) No sofa as written in the website. 16) Monkeys were jumping on the roof at morning which completely ruined our sleep.

Good value, nice breakfast, good sized room and clean bathroom.

“The front office staff were terrific. Rick helped us a lot through call who is supposed to be the reservation manager, A big thanks to him who arranged the entire trip for us. highly recommended place.

The staff were very polite and has clean environment.Room was cleaned everyday.

Location very good, room very good and friendly staff

For a short term stay which is what we had nothing to dislike

Location wise it's in the game. Palolem beach is hardly 3 mins walk. They have their own kitchen and bar. Staff is supportive, they didn't irritate us for making us wait for early check in.

Food quality of the kitchen could have been better. AC and fridge in the room wasn't serviced so cooling was not upto the mark which is mandatory check especially for this season.

nothing

old cigarettes smell in room, window in front of restaurant and kitchen so noisy, booked for 4nighs, moved out after 1night,

Everything was excellent, even more than than. The accommodation was clean and beautifully decorated. The staff is perfect. I will definitely come back again and recommend to my friends and family!

good team good room good housekeeping

Great location, 5 min walk to the beach. Friendly staff and very nice cafe at the property.

Wifi is VERY slow and unstable - not suitable for work. Sometimes it was noisy at night. Kitchen sounds from one side and chickens/roosters from the other.

Fantastic hotel, located 2 minutes walk from Palolem beach. Close to many bars, restaurants, shops, and minimarkets. The room is very big and clean, the bed is very comfortable, and the room has a very nice bathroom as well. The restaurant of the hotel is amazing, the food is great and the prices are very fair. They have fresh fish every day as well. The manager, Milu, is a wonderful woman who helped me a lot during my stay. There was a Wifi problem in my room and she really did her best to help me with this issue and fixed it as soon as she could. She is a very communicative, nice, and caring person. I loved this place !!! I will come back for sure when I am back to Palolem beach.

Firstly, the room was extremely clean. Toilet is big, very clean, with hot shower facilities. The hotel gives clean towels, bed sheets and everything very clean. The location is 10/10. You can't find better location than this in palolem area. 2min from beach. Second thing is the staff. The lady called Mansi is too good to be true. She helped us through everything. All hotel staff are very helpful. The hotel has own restaurant and bar. You can find amazing tasty food there. Definitely recommend this hotel.

Only stayed a night but the hotel has standard rooms and are very clean. All the staff from reception to restaurant were really friendly. It is vey central and walking distance of all local shops, cafes and restaurants. Palolem is a beautiful place. worth visiting.

Perfect location, excellent service. I had an easy and comfortable stay.