Lovely lodge in a beautiful setting. Staff were helpful and accommodating , breakfast was great.

The pool was a bit cold!!

Very beautiful property - facilities, gardens, rooms all very nice. Excellent breakfast. Very helpful in arranging activities. Great communication.

location, meals

services , miscommunications between staff. billing issues.

breakfast tons of tours

facility and staff

hot water

The resort was less than two miles from Victoria Falls. Victoria Falls is the primary attraction of the area and worth the visit to the area. All the people we met were very nice, friendly and helpful. We enjoyed walking the path along the falls through the national park much more than the helicopter ride. We walked the falls twice on two different days. We recommend Wild Horizons Lookout Cafe for lunch or dinner. Taxi transportation back to Batonka is included. The Pic n Pay is handy for incidentals and not far from the resort, safe ATM in the same shopping center. Chicken Hut was spicy and good.

Victoria Falls Airport. When you arrive an official will be holding everyone up inspecting COVID vaccine cards, but there is no sign indicating that, so everyone has to walk up to the official separately to find out they need to get their vaccination record out. To obtain the required Visa is $30/person cash, no credit card accepted. If you don't have the cash, the ATM is at the exit to the airport some distance away. Everyone waits while you go get cash, very embarrassing. You are required to fill out an entry form when you arrive, in a dark stairway, no pens provided, no forms provided until you are in the stairway. Upon leaving, no cameras, money, or any valuables allowed in checked bags. No warning before you get to the check in desk. We had to pull to the side and open all our luggage to remove camera equipment. A fellow passenger who resides in Livingstone told us that any valuables in your checked bags will be stolen by the baggage handlers. Helicopter ride was very expensive and not worth it.

comfortable clean

we would have liked larger bottles of water in the room

Wonderful staff, very attentive especially the reception ladies Gladys and Stacey that helped us organize our activities and gave us suggestions. Clean, spacious rooms, beautiful garden and a walking distance to the center.