Location is accessible. It is accessible to Sunway Putra Mall, and is so convenient to access the mall. I love the breakfast that comes with stations for eggs, thosai, Asian noodles and waffles. Room has been clean and tidy. Exceptional service in attending to guests like myself who arrived way before check-in. I appreciate the excellent service here. Thank you.

Price is a little steep when I wanted to rebook it for my next visit.

Location staff in reception helpful and polite clean

Staff in breakfast stiff not helpful.breakfast was extensive but poor presentation and poor quality poor preparation

I enjoyed my stay at Sunway Putra Hotel, Kuala Lumpur. The accommodations surpassed my expectations, offering spacious and comfortable rooms. Additionally, the breakfast provided an extensive array of culinary options, showcasing a remarkable variety of delectable dishes.

Regrettably, the bedsheets and pillows in my assigned room emitted an unpleasant odor, suggesting a potential oversight in the housekeeping procedures.

Tout le personnel, le lit, le bureau, la douche. Parfait

Pas de prises côté gauche du lit...

قريب جنب الاماكن السياحيه

الغرف تحتاج تجديد او غسلها عليها بقع ومتهالكه والكرسي متهالك

Everything good & nice

O conforto e a excelência da infra estrutura com acesso exclusivo ao mall! Um luxo!

O atendimento da recepção deveria ser melhorado! Atendentes despreparados e desmotivados no atendimento! Simpatia zero! Treinem melhor essa equipe, por favor! Um sorriso não custa nada!

No komen

No komen

1. Nice Hotel and service 2. Room was spacious for us 3. Connected to Sunway Putra Mall which very convenient for us to find things, shopping and foods 4. Beds and shower were all very nice

None from our side.

Excellent

Goid

Good

Direct connection to the mall, beautiful lift interior, spacious area, overall beautiful, elegant, spacious hotel! Got mini refrigerator, iron, iron board, hair dryer, extra pillow in the room. Will definitely be back!

The room is beautiful even small in size, however in the room I stayed in, some lights are not functioning - not changed before guest enter, in bathroom water hose hook is loose & almost broken - not fixed before guest enter, it must been have long delayed.

good

good

The staff is absolutely amazing

Cleanliness and amenities

Staff helpful only at reception when there's not enough staff so have to wait abit longer.

2 steps in taking lift... from the room to the lobby flr 9 change lift to ground level

wonderful stay

I always stay here whenever I go to KL. Like everything here, the room, the location above mall, easy to find foods or buy anything, some more near LRT

I really appreciate that the manager help to source for a baby cot as they didn't have any available at that time but finally managed to get one for us. The manager even offered additional bed but I told him I really need a baby cot for my 7 months old baby. Overall, the room was spacious and everything is okay. We even decided to extend a few hours.

I had to call multiple time to request for a baby cot but none of the staff could give me a direct answer before my booking. Until at the last minute, a few hours before my arrival, I had to ask again for the baby cot only then they said all being used. However, the manager decided to help and all is well.

No breakfast

ambience was great

bellboy service was taking too long, i had to carry my own luggage