Everything. Top notch hotel

The air-conditioning is not that cold. Preferably to be colder as outside is hot.

キレイ。

無し

There is a strange smell when arrive at 11th floor

персонал

сантехника протекала в двух местах

ロケーションは最高。部屋は清潔で広くて快適。スタッフはみんな優しい。朝ごはんも種類豊富でとても美味しかったです！

なし

Cheap overnight parking rate. Nice check-in staff. Nice room. Food at our function was great.

Queue for checkout.

Not bad. Can't say delicious.

I booked two rooms. But I could use one room almost at 6:00pm. And They just said sorry. That's all.

アクセスの良さ デコレーションパッケージの内容 プール

チェックアウトの待ち時間

excellent services provided by staff at the executive lounge at level 33, Puteri Halilah, Farah Dinesh and Adrienna. Helpful, impromptu and truely with heart to service their customers. Should be well appreciated.

well done over all.

All very enjoyable. Staff excellent. Special thanks to Diana for her assistance during breakfast.

N/A

كل شي جميل نظافة ، فخامة ، خدمات ، فطور متنوع

لا شي

The room was very comfortable. Plenty of choice for breakfast although I would like to see a counter with pork bacon and pork sausages

It was difficult to understand charges for the room. Why 768Ringitt for one night and 916 for second night. Although the room had already been charged to a credit card booked on my behalf they tried to charge me a second time on my visa. The hotel also tried to charge me for 2 people each day for breakfast when I was by myself. They did alter the bill when this was pointed out. If there is a difference of charges for each day then this should be pointed out when making the initial reservation.

ロケーションがよかった。

添付されてた用品が少なすぎる、例浴帽、櫛がない

Clean, staff very friendly, well located

Rooms light switches are spread all over the place in not the most convenient way. There are way better ways to distribute this better. The bathroom faucet throws the water rain style, which makes a big mess everytime you wash your hands. Small details, easy fix.

The facilities and breakfast is great

Lifts can be slow

I took the half-board package that includes Buffet dinner and breakfast. I would like to compliment the dinner as it has massively improved and exceeded my expectations compared to my previous visit. The staff on duty were very attentive and helpful. As for the room, it is spacious, cleans and comfortable.

I went there for my engagement celebration as well as anniversary with my fiance and i let the hotel know in advance and just asked for any simple gift or deco. All they did was send to me a quote and price for deco and cake etc. No special initiative or gift was given to us upon check in as well. I have not much issue with this as its just an additional special request but comparing with other 5* hotels, i would have gotten better initiative in service for our special day. The paint coating on slide at the swimming pool is old and peeling. May not be good for customers as it would scratch the body.

Flawlessly friendly professional customer service, incredibly well organised and beautiful design

The staff service was outstanding. The level of professionalism, courtesy, and attentiveness displayed by every member of was truly commendable. The room we stayed in was a haven of relaxation. The ambiance was soothing, and the attention to detail in the room's design and amenities was evident. The pool area was another highlight of our stay. Its size was impressive, and my kids had an absolute blast splashing around and having fun.

I recently had the opportunity to stay at your hotel and overall, my experience was quite positive. However, I feel compelled to bring a specific concern to your attention regarding the slippery floors in the bathroom, particularly around the toilet area.

Great location, easy to get in and out of the city. The staff was wonderful.

Nice decor, feels premium. I love the whatsapp chat service as they respond almost immediately to any requests made.

They forgot to provide towels after cleaning room for two consecutive days. Had to call each time for towels as the room did not have any after housekeeping cleaned the room. Happened for two straight days.

早餐丰盛，行政酒廊视野很好。公共交通很方便，步行就能到公共交通中心，步行就能到商场，吃饭很方便

入住率很高，餐厅和酒廊人太熙攘了

Clean, location and nice bed too👍

None

Le petit déjeuner est exceptionnel ! Le personnel très professionnel et adorable, l’hôtel se situe juste en face du terminus des métros et train ce qui permet de se déplacer très facilement dans la ville. La piscine est également très bien et adaptée aux enfants

Lovely human service from wait staff, not so much check in staff. Very kind waiters at buffets and excellent food.

Check in staff a bit frigid.

لم يشمل الحجز وجبة الافطار

كل شي كل جيد

Friendly staff and allow early check-in for free. Spa is great.

Swimming pool is over crowded.

I loved everything about this hotel. The bed and room were very comfortable and I had everything I needed with a lovely view of the park. The gym is one of the best hotel gyms I have ever seen and the pool is lovely too. The staff were great and the breakfast was so generous and well done with something for all tastes. Plus, it is connected to the MRT, train station and airport train. I was extremely impressed and will definitely be back and cannot imagine why anyone would stay anywhere else in KL!

That I had to leave!

location. central to everything

nothing

공항 연결이 매우 편함. 재미있는 수영장. 저녁과 아침을 포함하는 가성비 좋은 가격.

없어요.

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