We were transferred to the Brst Western over the road. Everything was acceptable

Comfortable, quiet clean facilities enabling us to have a good night's sleep following an overseas trip. We appreciated being able to use the shuttle from International and again to domestic the next day. We did not use the restaurant but appreciated it was a possible option for us which we will probably use next time we visit(early in June)

Nice hotel with a restaurant which we didn't try out. The room was spacious, the bed & pillows were really comfy and we slept really well. Had a kettle & fridge in the room. No spoons but the reception staff gave us some with no issues when I went to ask. The free airport shuttle bus was very handy.

The bed sheets were stained with black mark so I hope they were properly washed beforehand. I'm sure they were.

Staff were very friendly and helpful.

Unfortunately, the floor in our room wasn't clean. The carpet in the hallway was gathered and creating trip hazards. It just generally wasn't very comfortable. I've stayed here in the past and felt it was great value for money for a quick trip, but the quality of the rooms and the hotel itself has gone downhill.

All the staff tried their best. They were friendly and helpful and went out of their way to be accommodating.

The property is desperately in need of renovations. The rooms have been left to deteriorate. A decent handyman could fix most of the issues. A proper cleaning of carpets would be an advantage. Covering up large holes in the walls with badly placed old pictures is just not acceptable. Using covid as an excuse for run-down properties is no longer an option!

Good

few things needed fixing in room some meals weren’t up to scratch but were replaced. needed more condiments in room.

n/a

Didn't have breakfast

Rough driveway

Convenient location, beds were comfy.

Had to request both kettle and tv remote as nothing in room. No conditioner in shower.

Nothing

Had to go across to another part of the Motel, pass an old swimming pool, through something like a common room, pass a kitchen to a very small room with a fan and a small window. Smelt a bit as well.

Proximity to airport. That’s it!

Dirty! Curtains hanging off the runners, Big hole in the door jam ? Chain broken? No hangers ( NOT ONE!) No tissues, no hand towel, blanket too small for the bed. Skirting boards deep in dust. Could not recommend this motel at all.

Private and perfect for may needs

Lack of utensils for coffee i.e coffee stirrers

The shower flooded into the floor causing a terrible fall

The staff were mechanical, not personal at all. Money was the focus. The breakfast staff was shocking. the dining room tables weren't wiped down after each diner left. instead, they were just left dirty, there were crumbs all over the tables, from the previous diners. I am a breakfast restaurant for a millennium hotel and the staff are not very welcoming and friendly at all, I am not sure whether that is because they have limited English language. the Indian male staff were very distant, they were all males which is not good at all, where are the local people, why haven't they been employed. the room access was a real pain where you could not access the room from the carpark you had to walk into the hotel and then walk around to your room. the gardens were shabby, needs flowers, make the place look nice and high class.

The building our rooms were in was under construction. It was damp and smelled and there were soft patches in the floor. The rooms were very basic with poor finishing and cleaning. The doors let light in from the hall way and the shower went hot to cold and water pressure went off and on.

The building our rooms were in was under construction. It was damp and smelled and there were soft patches in the floor. The rooms were very basic with poor finishing and cleaning. The doors let light in from the hall way and the shower went hot to cold and water pressure went off and on. ETA: the soap pumps in the shower didn't work.

Free shuttle bus, which isn't the fastest way to get to the airport but is a great free option, and it runs all day and night. It is also good to have a restaurant open early and until late. The room was clean.

I booked a room at Airport Getaway and not at VR Airport Hotel. They are across the car park from each other, but the fact you have to go to Airport Getaway for check in, for the restaurant, for the shuttle bus and anything else you may need assistance with. Makes it annoying. Also, when you check in, it would be nice if the staff explained about the other hotel and make sure you are OK with staying there. The rooms are different. The restaurant was pretty average, the staff in general didn't look very professional and the chef and the manager were having an argument right in front of everybody. The food was also very average, and you feel there is no point in complaining. It was 9.30 pm and I just wanted to eat and go to bed.

The room was clean.

Very run down facilities. Weeds growing so very little care and maintenance. Not what the website portrays. I won't stay again.

Breakfast was a continental type and quite adequate. Excellent location for airport and city.

A little old and tired but you can see that improvements are being made.

Price

Kitchen was not very useable. Cooking utensils and pots and silverware were lacking it in bad condition.

Free shuttle made the travel easy. Front desk staffs were friendly. Room was spacious.

Molded smell when entered the room. Shower was weak. The facility could have a bit update. The shuttle stops quite few hotels along the way so it took more than 30mins to/from the airport.

Comfortable beds and room is clean.

Just took awhile to obtain clean towels and for the room to be cleaned over the weekend

Comfortable, nicely finished rooms Reasonably close to the airport with included bus transport

The facilities and the building outside of the rooms in need of an upgrade

Great value for money, very friendly staff, delicious buffet breakfast, comfortable beds, decent shower. Highly recommend as a affordable stay before a flight. Will definitely stay again.

Unfortunately housekeeping had missed vacuuming some food and lolly crumbs from the previous guests (an easy thing to miss) but the beds and the rest of the facilities were clean, and it was still a great stay.

Check in was easy and the room was run down but clean. We had a car park right outside our room and the airport bus was perfect.

The first staff member to great me didn’t speak English but after that the lady was very helpful. Check in was easy and the room was run down but clean. The toilet seat was broken, the chairs felt they were about to break very wobbly. Curtains were mouldy and bathroom had no fan.

Clean, quiet, comfortable, airport bus shuttle outside. Nice staff

Some areas very outdated, and could use some maintenance

Very nice

Everything good

Restaurant was great. Breakfast was good value. Clean rooms. Handy to airport.

Great location and easy access to Airport

Nothing

Staff were exceedingly helpful and friendly, nice clean room

Couldn’t fit a mobility walker past the furniture ( but we hadn’t mentioned we needed a bigger room)