Location. This time round the staff were hospitable, responsive and attentive.

Water bottles we had trouble opening. A slightly lumpy bed.

This was our first five star hotel experience for a birthday treat, and it was really nice. This is a beautiful hotel with great facilities, including a gorgeous rooftop pool. The staff was uniformly attentive and kind - when we couldn't find a wheelchair accessible entrance the reception staff walked us all the way around to one, they were helpful in changing a dinner reservation time, and they delivered us an extra pillow to the room at nearly midnight! The bed was HUGE and amazingly comfortable, and we could Chromecast to the TV and watch some Star Trek on Netflix as we lounged in fluffy robes and slippers. On our second day, we had the buffet at The Food Galleria and it was really good; the desserts especially were fantastic. The chefs and waiters were all very helpful and eager to tell us about the food. We left absolutely groaningly full - I went back three times for more dessert! All in all, we had a great time and would definitely come back for a special occasion.

The view (of the street and another building) was so grim we just kept the curtains shut, but fair enough we weren't there for the view! They were a bit unclear on how the charges work (i.e. they pre-charged an extra 500HKD for "incidentals", and took two payments at random times rather than one charge) which isn't great when it's a special treat you saved up for. We chose not to get the breakfast because it seemed a bit overpriced for what you'd get; also, the coffee machine in the room didn't work, so we just had tea instead. Lastly, we're a gay couple, and the receptionist seemed to think we booked a king-size bed by mistake. 😂 When I said no, we wanted the king-size bed, he said "ah, I understand" which we thought was a little funny - not sure anyone would have said that to a straight couple!

The room was clean, spacious and in a great location

Check in and check out was a bit slow

全体的な高級感。ロビーや部屋もデザインもすごく良い雰囲気。また部屋は広くはないが、清潔感があり、機能性に優れて快適である。

トレイにウォシュレットがあればなお良い。

設備やホテルの美しさ、スタッフの温かいお気遣いが本当に素晴らしかったです。必ず次回も宿泊します。

特にありません。

friendly staff, lovely room - excellent restaurants and food, pool and gym were excellent and great location

have somebody‘s hair in breakfast

have somebody‘s hair in breakfast

位置、赠送香槟水果、出入方便、24小时健身房

没有任何景观，房间太吵了，楼下全是发动机轰鸣，一晚上都睡不好，而且大床还是两张小床拼接的