everything!!

The room was amazing. The room service was also great. Lastly the lounge made it worth the price.

It was a little too remote but the location can't be helped.

the Grill and Bar Lounge were both closed during our stay...

See above

Additional costs for use of the facilities E.g swimming pool and car park. Given my stay cost ¥1M+ I’d not expect to pay for hotel facilities.

Everything! it was an extremely nice accommodation with impeccable customer service. I stayed in the South Tower. The room was large, super clean, and comfortable with a spacious balcony that overlooked the sea. I could see the beautiful emerald green waters while lying in bed with the drapes open. I walked the beach and went to the gym (which overlooked the water) almost every day without any problems. So refreshing. I enjoyed massages on site but did not opt to have in-room massages. I enjoyed having someone else cook and clean for me daily which left more time for me to just administer self-care. I ate well thanks to room service and restaurants on-site. The hotel offered to assist with all my needs from luggage to touring and airport transportation. My room was serviced daily by two housekeepers which made it quicker and more efficient. I highly recommend this resort and hope to return someday.

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Nice pool and slide for the kids and indoor play area. Awesome lobby set up with the fishes and sea life.

Had to pay extra for indoor pool. A bit pricey in my opinion

Beautiful property, friendly staff, and spacious room

The beds were uncomfortable to me, and only one restaurant (buffet) was open during our stay

everything you need and want is available for a family with small kids

none

Great location around many restaurants and the ocean. Great variety of food in the breakfast buffet and delicious.

For the price you pay, nothing is included. You cannot use any of the amenities without paying extra for a package, per person. Even the pool isn’t free. You pay a lot of money for a room and then pay more money for using what’s in the hotel. It’s not worth the price. I could’ve paid less for a hotel just as nice that included pool and beach access.

I love the place l😍 verry nice view

I love hotel and beach

Beautiful lobby, lots of activities, entertaining light and water show each evening, lots of variety in the restaurant buffet, comfortable room, and great ocean view!

Indoor swimming pool needed to be warmer and open later in the evening

Location its good

Breakfast its not good Hotel facilities, we cannot use with free

the room, the staff, the decoration

needs more variety for the breakfast buffet at the grill

The breakfast selection was very good. Meg zip was fun.

Lunch and dinner was buffet only.

Really nice hotel and view will definitely come back

- nice, children friendly pool with slides and shallow area - indoor playground for kids, - indoor saltwater aquarium, - clean and spacious rooms, friendly and polite staff

- paid (very expensive) umbrella and deckchair sets on the beach - open ocean view blocked by some sort of breakwater embankment - you must wear lifejackets (separately paid if you don't have your own) for snorkeling - apparently it's a rule for the whole island, hint: if you snorkel without pipe, no lifejacket is needed, - swimming only in designated area allowed - in-room dining basically has no Okinawan cuisine, portions are tiny but prices high - monotonous breakfast buffet

Clean and politeness

Everything good

No doubt with great hospitality, services and even dining. The breakfast buffet was great - stayed here in the time of typhoon but grateful because of the amazing atmosphere.

None

The staff was very friendly, prices for activities were very reasonable and this resort was tattoo friendly !!

The dinner buffet was not kid friendly nor was the menu. We checked out Senses & the Grill both did not offer a lot of kid options. The breakfast buffet was really good though 😋 The resort could benefit from a snack bar that serves more than cup of noodles & ice cream, think more grab and go sandwiches, sushi, pizza.

good hotel, a lot of beach activities even in the coronavirus, the food was very tasty, under the current circumstances it was great 👍 excellent breakfast and grill restaurant were great :) the beach is suitable for kids ... .. special thanks to the staff at the reception!