Location was good, walk to a mall but taxi for everything else. Bar was ok, although music choice was strange for a largely middle aged clientele, seemed to be staff choice!

Rooms were tired and not clean. Complained about the cleanliness and they reacted, but the room initially was well short of a 5 star rating.

Nice and clean rooms. Spa experience was amazing.

Waited over 45minutes to get room keys, had to sit and wait. Had to wait for around 30 minutes before we got a table for breakfast. Had to pay extra for taxi if I was paying by card. I had to ask about the facilities eg pool, gym, bar, spa. This is really the job for the front desk to inform me of the in house facilities.

Best location , clean , excellent service and Good staff

Bathrooms are dated Still clean but need updating

The breakfast spread was very good as we enjoyed there for 2 days. we had opted for in room dining at 1am and the meals were excellent. the chicken dish was simply amazing. the services were excellent through out the stay and the staff was extremely polite and helpful. the only drawback was of the room size was not same as what we expected while booking.

The room size as shown in booking.com was not matching the actual standards. it was a bit smaller for 2 adults, 1 kid and 1 infant. But overall I have no complains from the hotel. the staff was simply amazing. Only thing is that they should also open a restaurant for ala carte for those who wish not to dine in the room. the only restaurant offered buffet in the evenings which everyone will not prefer.

We liked it's location it is next to the mall, so it's more convenient, otherwise it's just like moderate hotels.

In terms of cleaning, the room was not properly cleaned. Food was just ok, if you compare it with Hyatt Regency Delhi there is no comparison seriously. They have very good staff, service wise too good. Food is just awesome.

Clean and shower 🚿 excellent

Don't touch the mini bar there is everything the Charge you even the water nothing is complementary. All mini bar items very expensive so don't take Chance. The don't explain or there is no price list for mini bar only when u use it small cold drink can very expensive 😅 5 star price..

It’s just a name. Hotel need to be fully refurbished. Paid the money just for the name, not worth it. Sub-standard.

It’s just a name. Hotel need to be fully refurbished. Paid the money just for the name, not worth it. Sub-standard.

Nothing

Room, concierge service, front desk service. Room was dusty, dirty, mouldy. Aircon was worst no cooling at all. My dad room had no power from 3 am to 3:30 am.

Breakfast was delicious. Lots of variety. The chefcook Satya prakash was amazing. He made the best dishes. Service was great! Thanks to Ajay, Neha and Suraj from the breakfast. Check-in went fast with the help of Rohit. Komalpreet was very helpful. Soniya and jatinder cleaned our room very well.

Cleanliness and water pressure.

The view from the room could be better - if I was given a room facing the primary road outside or the adjacent property.

The Food, the Staff, the Friendliness was outstanding. I had such a great stay. Everyone there is an Angel.

It’s a great hotel in a good location the shopping mall next to it was great to entertain family

This property is a old property and seems it has been badged with hyatt but actually it belonged to some local hotel.

Very small and old style rooms not value for money

Breakfast staff was good and good options to cater to everyone’s pallet. Had room service for dinner 2 nights in a row and loved the service. Food was excellent to be served in the room. Chef must get the kudos for serving excellent food. Room was decently prepared and tidy.

I expected Room to be quieter with noice control. Unfortunately, could hear everything happening in the lobby as my room was closest to the lifts.

Location

Rooms are very small

Property is very nice and secure Rooms were clean and bathroom was nice Buffet and breakfast tasted good Staff very friendly and helpful Nice pool area and bar to relax

Everything is good

The staff were very polite, well informed about the places. Rooms are clean and there isn't much noise. The views are excellent. They have a free shuttle from the hotel to the Golden Temple, which is a very big bonus.

The restaurant was very average, food was tasteless and the breakfast spread was ordinary. I don't recommend the restaurant at the hotel, The Punjab Pavilion. Much better places to go and eat in Amritsar.

The Room and bathroom were very disappointing as it was quite small compared to the fair paid. The Breakfast was very good with good spread of regional and continental food. The good part of the location is there is a mall just adjacent to the property, and there is good connectivity to different places with availability of auto-rickshaws and app based vehicles. Over all it was fair experience.

The size of the room and bathroom.

The breakfast spread is good ! The hotel is right next to the Mall . the room size is a bit small . overall decent experience . would visit again . value for money.

The rooms require renovation. cleanliness was an issue . room sizes a bit small

Staff was very friendly and welcoming, one of the best staff I have seen.

Price of rooms and food are little higher . In room dining food was not upto the mark , however buffet was awesome

Service poor

Hyatt Room is comfortable

Food quality and rooms

Breakfast was DELICIOUS

Everything was great

We stayed 2 room for 5 nights, not added in bonus Here also did not allowed bonus in Amritsar