Very well maintained. Great rooms

Breakfast and lunch was awful . Mostly local chinese . Nothing western . Taste missing in everything

location

bed

Good location when travelling to hangzhou, free parking, nice decoration, quality amenities in the hotel room

No working space in the lobby, not welcome digital freelancer who just want a small desk & chair for urgent email/ computer working during the stay. I asked the stuff and they forced me to buy a water of 68 Yuan value to have a seat in the lobby.

close to work

service, and last time the hairdryer in my room was broken

very close to my work

service. also my last stay the hairdryer wasn’t working.

I’ve been to this hotel twice now. Overall the experience was good, but I was a bit upset that the hotel didn’t save enough seats at the buffet for hotel guests to have dinner this time around. We called to make a reservation around 3 in the afternoon and they had already filled the restaurant with outside guests. It was a bit disappointing as we had planned a trip to the hotel to just relax and not need to leave.

All public areas are nice and clean, meals are absolutely excellent.

However facilities within the room are obsolete, with almost no Internet connection in the room, and only one out of two telephones is connected.

Local very good

Clogged bath sink, TV no working well