It was close to everything in the CBD including Central Station. The room was very comfortable especially the bed and loved the shower.

I found it quite difficult to navigate the stairs as the lift wasn’t working.

Very clean and helpful staff and management

Nothing all Was well

Fantastic location and great value for money based on the room!

Roominess and comfort were excellent. Good view from windows.

Lift out of order. Bar area too crowded to enjoy Happy Hour.

Great location. Bed was very comfortable, Smart TV with streaming app’s, water in shower was good. Most of the staff were lovely and apologetic when needed.

We have stayed here before, a few years ago, this stay was disappointing in comparison. We were on level 1, the lift was not operating properly and level 1 was not working. We had to use the stairs. We were offered to change levels however we were ok with stairs as we are young and we’re considerate of elderly/disabled persons. We were compensated with 2 glasses of wine for this inconvenience which was lovely. The disappointing issues was that there were no bath towels provided or available at the premises for the first 24 hours, this was New Years Eve as well. This was inconvenient and shocking as it’s really the bare minimum as an expectation when paying for a hotel. There was no quick call options for the room phone either which meant we had to go down to reception for assistance. There was no shampoo or conditioner in our bottles which is also disappointing and inconvenient. The room was clean and tidy which was good however the room smelt like bleach for the first day which was overpowering. The wifi password we were provided also didn’t work. The reception there isn’t the best. We also paid $80 in parking at the hotel but when we got to the pay station at the car park it said only $70 was outstanding. It wasn’t worth the $1,500 we spent on 2 nights. However it was still a nice experience and great location to especially for events in the city.

Very central, comfortable bed, friendly staff.

The shower leaked water into the rest of the bathroom.

Friendly staff, convenient location, comfy beds

The lift was broken during our stay. The bathrooms are very cramped. The rooms and communal areas look tired and could do with a facelift.

Quality linen and finishes. Beds were extremely comfortable.

The price of the room considering the confined space. We understood that it was a busy weekend in the city.